IC
Ismail C
1 reviews | Active since Apr 2011
28 Oct 2021, 09:08
STOP CALLING ME
Every day I get a call from The Unlimited with their latest and greatest offer.
Every time I ask the agent to please remove me from their database so that I never receive a call from them again. They assure me that they will. And they still have the nerve to call me on the landline despite asking the agent to politely not call me.
This company seems to be either ********* or incompatent. Or both...
If they don't stop calling me, I will log a complaint with the commission for cold calling and harassment in terms of the POPI Act.
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The Unlimited's replyOfficial
28 Oct 2021, 12:23Hi Ismail,
Thank you for alerting us about this matter. We understand that not everybody would like to hear from us and we sincerely apologise for not respecting your wishes. We’d like to ensure that this never happens again. We’ve requested that your contact details be added to our ‘Do Not Contact’ list and we’ll provide you with an update with in 24-48 hours once this has been actioned.
Thank you for alerting us about this matter. We understand that not everybody would like to hear from us and we sincerely apologise for not respecting your wishes. We’d like to ensure that this never happens again. We’ve requested that your contact details be added to our ‘Do Not Contact’ list and we’ll provide you with an update with in 24-48 hours once this has been actioned.
The Unlimited's reply28 Oct 2021, 12:23
Official
Hi Ismail,
Thank you for alerting us about this matter. We understand that not everybody would like to hear from us and we sincerely apologise for not respecting your wishes. We’d like to ensure that this never happens again. We’ve requested that your contact details be added to our ‘Do Not Contact’ list and we’ll provide you with an update with in 24-48 hours once this has been actioned.
Thank you for alerting us about this matter. We understand that not everybody would like to hear from us and we sincerely apologise for not respecting your wishes. We’d like to ensure that this never happens again. We’ve requested that your contact details be added to our ‘Do Not Contact’ list and we’ll provide you with an update with in 24-48 hours once this has been actioned.