KP
Kyle P

1 reviews | Active since Dec 2015

18 Feb 2016, 14:47

Still calling me...

On Dec 03 I left a complaint here about a telesalesperson who was rude and that I wanted to be removed from the database and receive no further calls.<br> <br> Bongiwe dealt with my complaint efficiently and contacted me to let me know that the caller would receive training/discipline to avoid the same thing happening again and that I would be removed from the database.<br> <br> I was satisfied and took the time to change my complaint into a compliment based on how it had been dealt with.<br> <br> Unfortunately I received yet another call from the Unlimited today. the telesalesperson (Sherrie) was perfectly polite and hadn't done anything wrong, But the fact is I should no longer be receiving these calls. I have already gone through HP to get this to stop and its continuing. seriously, what more does someone need to do for you to get the idea - I WONT BE BUYING ANYTHING, STOP CALLING AND STOP ASKING ME TO REFER FRIENDS AND FAMILY. Take my name and number off your list and please ensure it never finds its way back on there.<br> <br> see previous complaint:<br> http://hellopeter.com/the-unlimited-world/complaints-to-compliments/who-is-hiring-training-your-staff-***<br> <br> seriously guys get your act together

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Replies (1)
The Unlimited
The Unlimited's reply18 Feb 2016, 15:16
Official
Hello RK2.0,

Thanks for letting us know about your experience with our service - we always appreciate the feedback (good or bad).
We have a simple promise that we live by, 'You're Everything', so you can be sure that we'll make things right. We'd love the opportunity to give you feedback and this is one call we'd hope you take.
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The Unlimited