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Noluthando S
1 reviews | Active since Jan 2022
20 Jan 2022, 08:14
*****ing money from people’s accounts
A debit order from this **** of a company just went through again!!! I’m really so frustrated. The admin of always having to reverse the debit order through the bank is a serious inconvenience. I don’t even know why this company is still operating.
Helpful (0)
Replies (3)0
Replies (3)
The Unlimited's replyOfficial
20 Jan 2022, 10:38Hi Noluthando,
Thank you so much for writing to us. We're extremely sorry to hear that a debit order has gone off your account whilst your policy is no longer active. As we speak, our specialists are taking a deep dive into this matter so that such an incident is not repeated in the coming months. We attempted to get ahold of you this morning, however, we were unable to get ahold of you. If you haven’t reversed this months debit order, kindly email us a copy of your latest bank statement so that we can refund you accordingly. We’ve sent you our email address privately.
The Unlimited's reply20 Jan 2022, 10:38
Official
Hi Noluthando,
Thank you so much for writing to us. We're extremely sorry to hear that a debit order has gone off your account whilst your policy is no longer active. As we speak, our specialists are taking a deep dive into this matter so that such an incident is not repeated in the coming months. We attempted to get ahold of you this morning, however, we were unable to get ahold of you. If you haven’t reversed this months debit order, kindly email us a copy of your latest bank statement so that we can refund you accordingly. We’ve sent you our email address privately.
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Noluthando S's updateReviewer Update
20 Jan 2022, 11:55The phone rang and when I picked up it went off. You are playing games!!
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Noluthando S's update20 Jan 2022, 11:55
Reviewer Update
The phone rang and when I picked up it went off. You are playing games!!
The Unlimited's replyOfficial
20 Jan 2022, 14:48Hi Noluthando,
Thank you for your time on the phone earlier today. As soon as we’ve received your bank statement, we’ll log a refund for you. We trust that you’ll enjoy the rest of your day.
The Unlimited's reply20 Jan 2022, 14:48
Official
Hi Noluthando,
Thank you for your time on the phone earlier today. As soon as we’ve received your bank statement, we’ll log a refund for you. We trust that you’ll enjoy the rest of your day.