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vusimuzi N

1 reviews | Active since Jun 2011

30 Aug 2024, 14:18

Stay away i mean stay away from "The Unlimited" insurance. If you want to cry after

They will keep debiting you and when it is the time to claim they will come with story. This company is a *****. When i took the policy they didnt tell me information that you will get when claiming. They send the debit order with the reference where you can't reverse the debit order.

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Replies (5)
The Unlimited
The Unlimited's reply30 Aug 2024, 14:54
Official
Hi Vusimuzi.

We apologize that you haven't had a good experience with us. Upon reviewing our system, we see that your claim was authorized in June. After that, you sent us an email this month to cancel your policy, and we assisted you with your request. 
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vusimuzi N's update30 Aug 2024, 15:27
Reviewer Update
I did send an email but i spoke to the consultant after the email where he offered me the lower price. i was still covered till the end of the month. if you debit me after i have send an email that means i am still covered for september 2024. you are ****** if you are not advising the customers but you want to take the money that is meant for september. you can refund. if you can't i will still go to court
The Unlimited
The Unlimited's reply02 Sept 2024, 13:59
Official
Hi Vusimuzi.

Your refund has been processed and will be paid today. The funds shold be in your account within the next 24 to 48 working hours. 
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vusimuzi N's update04 Sept 2024, 08:29
Reviewer Update
Due to the fact the money was taken on my account shows that i am covered. i will go to court for this. Please expect letter of demand from me so that we can settle in court. in court there is no lawyer. you need to have representative in order
The Unlimited
The Unlimited's reply04 Sept 2024, 09:16
Official
 Hi Vusimuzi. 

Your refund will reflect in your account today. As mentioned previously, payment takes 24 - 48 hours to clear into the account.