1 reviews | Active since May 2016

17 Feb 2020, 13:03

STAY AWAY FROM UNLIMITED MOBILE NETWORK.

i have been supporting the unlimited where they claim they give you double airtime,well when i did a balance check i noticed they had said that i used the internet most of my airtime wiped out because i did not use internet at all as i had not bought data,i asked nicely to reimburse me as i was a loyal client of theirs looks like the consultant and the manager speaking fell on deaf ears,who cares as long as u support us and somethings goes wrong who cares wheres the after sales service,they dont care anymore u just lost a valuable customer ans more who are reading quick to take your money but wont help you when u have a problem,sad how greed is the order of the day and customer means nothing to them petty excuses i suggest dont support them and choose another operator they are unlimited in money.so sad.

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Replies (3)
's update17 Feb 2020, 15:07
Reviewer Update
I even checked my cell phone to try and surf it does not support it
The Unlimited
The Unlimited's reply17 Feb 2020, 18:38
Official
Hi Nico, We’re very trouble to hear about the experience that you’ve had with us and this not the type of service we want our customers to have. Please email your contact details to *** and we will assist you with this matter.
The Unlimited
The Unlimited's reply19 Feb 2020, 12:08
Official
Hi Nico,  Thank you for taking our call today and for giving us the opportunity to assist you with your airtime query.