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siya.kwinana siya.kwinana
1 reviews | Active since Jun 2017
10 Jun 2021, 08:36
STAY AWAY FROM THE UNLIMITED!!!
Stay away from these people!!! It’s been a month since the passing of my uncle, we have provided all needed docs regarding the death. My uncles cause of death showed “Natural Causes”. These unlimited people are asking us to find his historical medical records. How can we get medical records for a drawer person?? He doesn’t have a history of going to hospitals nor being diagnosed of anything yet they ask us to get the records. Even the doctor performed the post-mortem did mention what was done in details and still they don’t want that.
We in debt because of these useless people. If I’d give one an advice for free... Stay away from The unlimited !
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Replies (2)
The Unlimited's replyOfficial
10 Jun 2021, 10:33Hi Siyakudumisa,
We'd like to extend our heartfelt sympathy for your uncle's passing. We understand that during this time, the last thing you need is a stressful claims process and we're completely sorry that your family is now in debt. Please understand that there are certain documents that are needed in order to finalise a claim, and we try our utmost best to assist our customers in retrieving them. We care deeply for all our members because to us customers are our family, and we're really hurt that your claims process has been draining. Kindly note that a member from our claims team will contact you today and assist you efficiently.
We'd like to extend our heartfelt sympathy for your uncle's passing. We understand that during this time, the last thing you need is a stressful claims process and we're completely sorry that your family is now in debt. Please understand that there are certain documents that are needed in order to finalise a claim, and we try our utmost best to assist our customers in retrieving them. We care deeply for all our members because to us customers are our family, and we're really hurt that your claims process has been draining. Kindly note that a member from our claims team will contact you today and assist you efficiently.
The Unlimited's reply10 Jun 2021, 10:33
Official
Hi Siyakudumisa,
We'd like to extend our heartfelt sympathy for your uncle's passing. We understand that during this time, the last thing you need is a stressful claims process and we're completely sorry that your family is now in debt. Please understand that there are certain documents that are needed in order to finalise a claim, and we try our utmost best to assist our customers in retrieving them. We care deeply for all our members because to us customers are our family, and we're really hurt that your claims process has been draining. Kindly note that a member from our claims team will contact you today and assist you efficiently.
We'd like to extend our heartfelt sympathy for your uncle's passing. We understand that during this time, the last thing you need is a stressful claims process and we're completely sorry that your family is now in debt. Please understand that there are certain documents that are needed in order to finalise a claim, and we try our utmost best to assist our customers in retrieving them. We care deeply for all our members because to us customers are our family, and we're really hurt that your claims process has been draining. Kindly note that a member from our claims team will contact you today and assist you efficiently.
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siya.kwinana siya.kwinana's updateReviewer Update
10 Jun 2021, 10:53I wish I can say I understand or I believe you guys.
But honestly, how can I get a “Natural Death claim” filled when the deceased never had any medical records?? I mean we have went as far to tack the doctors who did the post-mortem to share his findings yet you find that not being enough?
The hospital can’t fill in your form because my uncle was never a patient. Let alone not even having a file in any hospital. Now because he never went to any hospital that grants you guys to not pay out??
I don’t think you guys take people serious
But honestly, how can I get a “Natural Death claim” filled when the deceased never had any medical records?? I mean we have went as far to tack the doctors who did the post-mortem to share his findings yet you find that not being enough?
The hospital can’t fill in your form because my uncle was never a patient. Let alone not even having a file in any hospital. Now because he never went to any hospital that grants you guys to not pay out??
I don’t think you guys take people serious
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siya.kwinana siya.kwinana's update10 Jun 2021, 10:53
Reviewer Update
I wish I can say I understand or I believe you guys.
But honestly, how can I get a “Natural Death claim” filled when the deceased never had any medical records?? I mean we have went as far to tack the doctors who did the post-mortem to share his findings yet you find that not being enough?
The hospital can’t fill in your form because my uncle was never a patient. Let alone not even having a file in any hospital. Now because he never went to any hospital that grants you guys to not pay out??
I don’t think you guys take people serious
But honestly, how can I get a “Natural Death claim” filled when the deceased never had any medical records?? I mean we have went as far to tack the doctors who did the post-mortem to share his findings yet you find that not being enough?
The hospital can’t fill in your form because my uncle was never a patient. Let alone not even having a file in any hospital. Now because he never went to any hospital that grants you guys to not pay out??
I don’t think you guys take people serious