KS
Kevin S

1 reviews | Active since Dec 2024

26 Aug 2026, 12:24

Socialy Manipulative Bad Service.

Socialy manipulative customer service and almost forces you into a debit order. Good luck cancelling an order. They wont delete your details from their platform, meaning they would keep calling you over and over. Told them I DONT WANT their service and I am done, the debit order max amount just got more? Woman over the phone was getting fed up judging on her tone from me saying "I dont want your service, I cancelled the contract." She said: "No, we want to give back for being a customer." Givr back? I am sure... That was just adjusting the debit order. And this went on for months. Also, "Need to call to stop an order." And thr people that can not use their voice?

0
Replies (3)
The Unlimited
The Unlimited's reply26 Aug 2026, 12:27
Official
Hi Kevin.

We’re sorry you've had a bad experience and we're grateful you've brought it to our attention. An agent will reach out to help you within 24 -48 working hours regarding this matter.
KS
Kevin S's update28 Aug 2026, 10:58
Reviewer Update
Okay. Everything was concluded. With the specialist side of the portal, the lady was kind and it was easy.
The Unlimited
The Unlimited's reply28 Aug 2026, 13:29
Official
Hi Kevin.

Thank you for allowing us to assist you and for the feedback. We truly appreciate your positive words.