PE
Philip E
1 reviews | Active since Nov 2013
16 Nov 2021, 14:38
Signed up without my consent
I received a phone call from an agent. I NEVER agreed to sign up but regardless I received an sms congratulating me for signing up and received a membership number! I will report this to authorities!
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Replies (2)0
Replies (2)
The Unlimited's replyOfficial
16 Nov 2021, 18:31Hi Philip,
We can’t thank you enough for bringing what has occurred to our attention. For 27 years, we’ve held onto the ideal that doing the right thing must always come first. We’re genuinely sorry that our consultant went against this ideal and captured a policy for you, without your consent. Please note that we've checked on our system and we found that the membership which was in your name was cancelled earlier today. We wish to inform you that we'll be assessing the call which took place between yourself and our team member. If we indeed find that you didn’t agree to the membership, we’ll ensure that the necessary corrective action is taken.
We can’t thank you enough for bringing what has occurred to our attention. For 27 years, we’ve held onto the ideal that doing the right thing must always come first. We’re genuinely sorry that our consultant went against this ideal and captured a policy for you, without your consent. Please note that we've checked on our system and we found that the membership which was in your name was cancelled earlier today. We wish to inform you that we'll be assessing the call which took place between yourself and our team member. If we indeed find that you didn’t agree to the membership, we’ll ensure that the necessary corrective action is taken.
The Unlimited's reply16 Nov 2021, 18:31
Official
Hi Philip,
We can’t thank you enough for bringing what has occurred to our attention. For 27 years, we’ve held onto the ideal that doing the right thing must always come first. We’re genuinely sorry that our consultant went against this ideal and captured a policy for you, without your consent. Please note that we've checked on our system and we found that the membership which was in your name was cancelled earlier today. We wish to inform you that we'll be assessing the call which took place between yourself and our team member. If we indeed find that you didn’t agree to the membership, we’ll ensure that the necessary corrective action is taken.
We can’t thank you enough for bringing what has occurred to our attention. For 27 years, we’ve held onto the ideal that doing the right thing must always come first. We’re genuinely sorry that our consultant went against this ideal and captured a policy for you, without your consent. Please note that we've checked on our system and we found that the membership which was in your name was cancelled earlier today. We wish to inform you that we'll be assessing the call which took place between yourself and our team member. If we indeed find that you didn’t agree to the membership, we’ll ensure that the necessary corrective action is taken.
PE
Philip E's updateReviewer Update
23 Dec 2021, 08:45Sorted. Thank you!
PE
Philip E's update23 Dec 2021, 08:45
Reviewer Update
Sorted. Thank you!