AJ
Andrew J

1 reviews | Active since Mar 2018

01 Oct 2021, 16:49

Shockingly poor service

I received an unsolicited call from The Unlimited. When I asked how they obtained my contact details I was told it was obtained through vendors that are no longer in business. When I asked which vendors specifically, the telemarketers very rudely put ended the call without another word. I wasn't given an opportunity to request that my contact details be taken off of the system.

0
Replies (2)
The Unlimited
The Unlimited's reply01 Oct 2021, 18:14
Official
Hi Andrew,

We’re deeply concerned to hear about the experience you’ve had with one of our co-workers. We obtain our data from data discovery, alternatively, from a friend or family member that has referred you to us. We sincerely apologise for the rude behavior and this matter will certainly be investigated. We'll also be adding your number to our DNC list to ensure that you no longer receive calls from us. Feedback on this will be provided in the next 24 to 48 working hours.
The Unlimited
The Unlimited's reply04 Oct 2021, 11:53
Official
Hi Andrew, 

 

We trust that you're having a great Monday thus far. We would like to inform you that your details have been removed from our database. Kindly let us know the date when you received the call from our agent as we’re unable to retrieve any calls made to the Hello Peter number you’ve listed as your cellphone number.