CM
Collen M

1 reviews | Active since May 2021

12 Oct 2022, 19:21

Service plan

I went to vw to Service my car then they told me that the unlimited refused to pay the claim, they cant help me with the service. When I asked the unlimited they told me that my kilometers are not in the system.

0
Replies (2)
The Unlimited
The Unlimited's reply12 Oct 2022, 20:10
Official
Hi Collen, 

Thanks for connecting with us. We don't offer service plans and can only assist with scratch and dent cases. We've gone ahead and escalated this to our auto claims specialists for investigation, so we'll be in touch with you first thing tomorrow. Sorry for any trouble experienced!
The Unlimited
The Unlimited's reply17 Oct 2022, 12:28
Official
Hi Collen,
Please accept my apologies for the delay.
We tried to contact you last week, but you didn't pick up the phone after our initial conversation. Is there a time when we can call you again?