KM
Kgopotso M
1 reviews | Active since May 2018
29 Nov 2020, 22:54
****S/*******
Joined on the 13 Nov 2020 and canceled on the 15 Nov 2020 through the email below: "To whom it may concern, please cancel the subject policy with immediate effect. Reason: I have read through the policy documents and realized that my car problems are bigger for these stated problems specifically due to the exclusion of replacing parts." I have sent a follow-up email on the 21 Nov 2020 requesting a cancelation letter as below: "Please note that in the absence of a cancelation letter, this serves as a confirmation that this policy is canceled and therefore there will be no billing from you."
I was charged today on the 29 Nov 2020, for insurance that I canceled.
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Replies (2)
The Unlimited's replyOfficial
30 Nov 2020, 12:08 Hi Kgopotso, We would like to send our sincere apologies for the service that you've received from us. Thank you so much for taking our call today and for giving us the opportunity to assist you with your request. Kindly note that your policy has been cancelled and this confirmation has been SMSed to you.
The Unlimited's reply30 Nov 2020, 12:08
Official
Hi Kgopotso, We would like to send our sincere apologies for the service that you've received from us. Thank you so much for taking our call today and for giving us the opportunity to assist you with your request. Kindly note that your policy has been cancelled and this confirmation has been SMSed to you.
KM
Kgopotso M's updateReviewer Update
30 Nov 2020, 12:38I want a refund because you already debited my account despite this effort that I took to cancel this contract. And your reasons are rediculous that you only do cancellations telephonically.
KM
Kgopotso M's update30 Nov 2020, 12:38
Reviewer Update
I want a refund because you already debited my account despite this effort that I took to cancel this contract. And your reasons are rediculous that you only do cancellations telephonically.