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Ziyanda P
1 reviews | Active since Feb 2014
06 Aug 2020, 13:29
******** OLD PEOPLE
My dad has been waiting for my mom's claim to be paid out FROM THE 24TH OF JUNE 2020!!!!!!! NO ONE IS TAKING OWNERSHIP!!! YOU ARE QUICK TO TAKE PREMUIMS BUT YOUR CLAIMING PROCESSES IS PATHETIC!!!!! WE DEMAND THAT YOU RESOLVE THIS MATTER BEFORE COB TODAY!!!!!!!
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Replies (3)
The Unlimited's replyOfficial
06 Aug 2020, 16:03 Hi Ziyanda,
We're sorry to hear about your father’s difficulty in trying to resolve the issue regarding his claim. We try our best to ensure all the members of our family feel supported and understood and we’ll be urgently looking into this matter. Our claims department will contact him today to assist him.
We're sorry to hear about your father’s difficulty in trying to resolve the issue regarding his claim. We try our best to ensure all the members of our family feel supported and understood and we’ll be urgently looking into this matter. Our claims department will contact him today to assist him.
The Unlimited's reply06 Aug 2020, 16:03
Official
Hi Ziyanda,
We're sorry to hear about your father’s difficulty in trying to resolve the issue regarding his claim. We try our best to ensure all the members of our family feel supported and understood and we’ll be urgently looking into this matter. Our claims department will contact him today to assist him.
We're sorry to hear about your father’s difficulty in trying to resolve the issue regarding his claim. We try our best to ensure all the members of our family feel supported and understood and we’ll be urgently looking into this matter. Our claims department will contact him today to assist him.
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Ziyanda P's updateReviewer Update
06 Aug 2020, 16:44You've contacted him BUT HAVE NOT RESOLVED HIS QUERY!!! YOUR ASSESSORS ARE ASSESSING FOR 3 WEEKS? WE WANT DIRECT TURNAROUND TIME AND NOT TICK BOX EXCERCISES. A MANAGER MUST CONTACT US TO RESOLVE THIS MATTER AND GIVE US STRAIGHT FORWARD POAs
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Ziyanda P's update06 Aug 2020, 16:44
Reviewer Update
You've contacted him BUT HAVE NOT RESOLVED HIS QUERY!!! YOUR ASSESSORS ARE ASSESSING FOR 3 WEEKS? WE WANT DIRECT TURNAROUND TIME AND NOT TICK BOX EXCERCISES. A MANAGER MUST CONTACT US TO RESOLVE THIS MATTER AND GIVE US STRAIGHT FORWARD POAs
The Unlimited's replyOfficial
07 Aug 2020, 14:55Hi Ziyanda, We’re truly sorry for the claiming experience that your dad has had with us. We’ve contacted him and provided him with the outcome for his claim.
The Unlimited's reply07 Aug 2020, 14:55
Official
Hi Ziyanda, We’re truly sorry for the claiming experience that your dad has had with us. We’ve contacted him and provided him with the outcome for his claim.