1 reviews | Active since Nov 2021
******** The unlimited
I joined the cover for scratch and dent also additional mag rims and tyres about 2 years ago. They even requested me 10 names and cellphone of people with cars for their marketing. I paid them fully not even skipping or reversing a payment. Joining was easy and simple. It took less than 10min.
Recently I just made a claim of the tyres that had accidentally damaged. It was a very bad experience that one of the consultants hang up on us when I was trying to send them quotation. They end up closing their claim office since I was from work on a Friday then I had to try them the following week on Monday. They demanded alot from them but we managed to send them everything. I was served by a rejected letter after a week stating that my tyres are no of same brand which is against their terms and conditions. I asked myself that why when I joined the tyres were not the same brand but they eventually joined me. No one said I should change them to look the same and besides that, who would have given me money to buy new tyres of the same brand to match their agreement. This is unfair treatment for me and actually *****.
I know many people don't claim because they have limited time but just try once, you'll see for yourself.
I would really like to be assisted and help out our future generation and also fellow brothers and sisters who are trapped in this ****s.
Thank you so much for writing to us. We’re devastated to hear that you think we’re a ****. We look to service every member of our Unlimited family and have successfully been doing so for over 27 years. We see that you’re valued member of our family and we’d never want to damage the trust between us. We sincerely apologise to hear about your bad experience and please know that we’ll never intentionally put the phone down on you. Remember, we can assist you to claim as per your policy benefits and unfortunately, your claim was unsuccessful as it never met the requirements as per your terms and conditions. We hope that this doesn’t discourage you from submitting a claim that’s within the scope of your cover.
Thank you so much for writing to us. We’re devastated to hear that you think we’re a ****. We look to service every member of our Unlimited family and have successfully been doing so for over 27 years. We see that you’re valued member of our family and we’d never want to damage the trust between us. We sincerely apologise to hear about your bad experience and please know that we’ll never intentionally put the phone down on you. Remember, we can assist you to claim as per your policy benefits and unfortunately, your claim was unsuccessful as it never met the requirements as per your terms and conditions. We hope that this doesn’t discourage you from submitting a claim that’s within the scope of your cover.