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I've since claimed for panel beating ((During February month) They asked me take photos where my car was scratched, I did that Then they send three panel beating companies, I took my car to two of the companies the third company said they are no longer working with this company because they always gave the problems . And instructed me that I make sure that the assessment results must be emailed direct to them. I comp****. Next thing when I followed up they said the company is charging them too much they won't be able to pay. Then they took more 5 months even after Lockdown they did not bother to call me then I made a follow up they told me about the Lockdown, then I explained that Since I claimed during February month they promised to help. Then they said I must take my car to a panel beater that can charge R3000. 00 and if they charge more I will have to pay the difference I did then then send a quotation then nobody came back to me to say we've received the email I called them again the said the front fender is not covered therefore I take my car again to the panel beater and ask for another quotation, then I did that, again I called they asked for a policy number, I did then then I called again yesterday they said I must take picture gain ffor the left rear door. According to my assessment they don't want to pay me.