1 reviews | Active since Feb 2019
********!!!!!!!
It has been few weeks since the Claim and still no payout.I called Thursday and was told you waiting for Covid results and patients file..Guys this is not a Life insurance!!! it's a ****** funeral plan of which you take money from my account monthly and increase premiums without communicating but I've never complained.Today when i want to claim after 4yrs I have to go through such stress.Guys pay me back what is due to me or i’m taking you to ombudsman .Stop ******** us.Funeral plans are for assisting with burial now we end up in debt cause you do not pay within 48hrs as you promised when i took the claim...Im getting tired of buying airtime and following up with you the past 3weeks.PAY WHAT IS DUE TO ME!!! Acs024507/1
Please accept our sincere condolences for your loss. We're deeply sorry for the unpleasant claiming experience that you've had with us. Kindly note that the policy has a death cash benefit, it is not a funeral cover. We attempted to contact you so that we can assist you with your claim, however you disconnected the phone. As soon as you're ready to chat to us. Please contact us on ***. Alternatively, you can send us a message below and we will give you a call.
Please accept our sincere condolences for your loss. We're deeply sorry for the unpleasant claiming experience that you've had with us. Kindly note that the policy has a death cash benefit, it is not a funeral cover. We attempted to contact you so that we can assist you with your claim, however you disconnected the phone. As soon as you're ready to chat to us. Please contact us on ***. Alternatively, you can send us a message below and we will give you a call.