pN
princess N
1 reviews | Active since Mar 2011
07 Feb 2020, 11:13
********
I have been with this company for almost a year and have never made any claim.On the 30/02/2020 i called them as i wanted to make a claim and they sent me a form and were supposed to call me within 48 hours to take me through the process , no one ever did .I emailed them on the 05/02/2020 to check if they are still going to contact me , till Today no one has bothered to call me . As the saying goes "FIRST IMPRESSIONS LAST", i think this company is just a bunch of ******** and all i want from them now is my money back and cancell the policy and i will fight tooth and nail to get it even if i have to go through the Ombudsman
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The Unlimited's replyOfficial
07 Feb 2020, 17:06 Hi Princess, Thank you for taking our call today. We’re truly sorry that you were not assisted urgently with your online auto claims process and this is not the type of service our customers should be experiencing. We will proceed with the assessment of your claim as soon as we've received the required documents.
The Unlimited's reply07 Feb 2020, 17:06
Official
Hi Princess, Thank you for taking our call today. We’re truly sorry that you were not assisted urgently with your online auto claims process and this is not the type of service our customers should be experiencing. We will proceed with the assessment of your claim as soon as we've received the required documents.