CF
Celly F
1 reviews | Active since Sept 2021
09 Sept 2021, 12:45
********
A bunch of ********. I feel sorry for anyone who deals with this people. Warn your friends and family. After people resign at this place, a bunch of other people contact me after I continuously said I am not interested, there calls are recorded but when you have problems, they want affidavits. They then debit from my account and when I ask my money back. A lady from head office contacts me to say she can’t give my money back. Now does this make sense.!They have no regard for POPIA ACT. What a waste of my time and after I email them to cancel this. Nothing has still been done. Robbing innocent people
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The Unlimited's replyOfficial
09 Sept 2021, 16:58Hi Celly,
Thank you so much for taking our call earlier today. The Unlimited has been in business for 27 years and throughout our history, we’ve always maintained the highest level of integrity and honesty. It’s very unsettling for us to learn that a policy was created without your knowledge as this goes completely against our longstanding values. Kindly note that the cover which was in your name has been cancelled. Come tomorrow morning, we’ll process you a refund of the debit, which was collected earlier this week, as that’s the only one which has gone off successfully since the policy was incepted in June 2021. The funds will take 24-48 hours to reflect in your account. We hope that you can accept our sincere apologies for any inconvenience caused and we can assure you that this matter will be addressed internally, and corrective measures will be taken as it isn't how we operate.
Thank you so much for taking our call earlier today. The Unlimited has been in business for 27 years and throughout our history, we’ve always maintained the highest level of integrity and honesty. It’s very unsettling for us to learn that a policy was created without your knowledge as this goes completely against our longstanding values. Kindly note that the cover which was in your name has been cancelled. Come tomorrow morning, we’ll process you a refund of the debit, which was collected earlier this week, as that’s the only one which has gone off successfully since the policy was incepted in June 2021. The funds will take 24-48 hours to reflect in your account. We hope that you can accept our sincere apologies for any inconvenience caused and we can assure you that this matter will be addressed internally, and corrective measures will be taken as it isn't how we operate.
The Unlimited's reply09 Sept 2021, 16:58
Official
Hi Celly,
Thank you so much for taking our call earlier today. The Unlimited has been in business for 27 years and throughout our history, we’ve always maintained the highest level of integrity and honesty. It’s very unsettling for us to learn that a policy was created without your knowledge as this goes completely against our longstanding values. Kindly note that the cover which was in your name has been cancelled. Come tomorrow morning, we’ll process you a refund of the debit, which was collected earlier this week, as that’s the only one which has gone off successfully since the policy was incepted in June 2021. The funds will take 24-48 hours to reflect in your account. We hope that you can accept our sincere apologies for any inconvenience caused and we can assure you that this matter will be addressed internally, and corrective measures will be taken as it isn't how we operate.
Thank you so much for taking our call earlier today. The Unlimited has been in business for 27 years and throughout our history, we’ve always maintained the highest level of integrity and honesty. It’s very unsettling for us to learn that a policy was created without your knowledge as this goes completely against our longstanding values. Kindly note that the cover which was in your name has been cancelled. Come tomorrow morning, we’ll process you a refund of the debit, which was collected earlier this week, as that’s the only one which has gone off successfully since the policy was incepted in June 2021. The funds will take 24-48 hours to reflect in your account. We hope that you can accept our sincere apologies for any inconvenience caused and we can assure you that this matter will be addressed internally, and corrective measures will be taken as it isn't how we operate.