RJ
Royhan J
1 reviews | Active since Mar 2022
09 Mar 2022, 11:09
******* Irvin Khoza!!!!!!!!!!!
I would like to thank the customer care team for the quick and easy resolution to my problem.
However, if it was not for their field rep, Irvin Khoza ***), I would not have had the problem. Although he gets customers for The Unlimited, he does not give you a chance to read what the terms and conditions might be. For this I lost money and cannot claim it back. In my believes he is a *******. A word to The Unlimited, if I were you!!! Goining on all the "Naked Truths" on your website and on other I would look into my security. I have been ****med by one of your empolies, if your emploies can do it I am not surprised that there are other people that may act in this mammor on your behalf!!! Pathetic!!!!
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The Unlimited's replyOfficial
09 Mar 2022, 13:40Hi Royhan,
After reading your review we’re appalled to hear about the experience you’ve had with us. Our employees are essentially apart of us as they spread the word of our unbeatable deals and service. From the bottom of our hearts, we sincerely apologise for any inconvenience we might have caused you. We appreciate the feedback you’ve provided us with and we’ll certainly look into ensuring that we never repeat the same mistake twice. Our administration department is currently investigating this matter and we’ll provide you with feedback within 24-48 working hours regarding the premium that was deducted from your account.
After reading your review we’re appalled to hear about the experience you’ve had with us. Our employees are essentially apart of us as they spread the word of our unbeatable deals and service. From the bottom of our hearts, we sincerely apologise for any inconvenience we might have caused you. We appreciate the feedback you’ve provided us with and we’ll certainly look into ensuring that we never repeat the same mistake twice. Our administration department is currently investigating this matter and we’ll provide you with feedback within 24-48 working hours regarding the premium that was deducted from your account.
The Unlimited's reply09 Mar 2022, 13:40
Official
Hi Royhan,
After reading your review we’re appalled to hear about the experience you’ve had with us. Our employees are essentially apart of us as they spread the word of our unbeatable deals and service. From the bottom of our hearts, we sincerely apologise for any inconvenience we might have caused you. We appreciate the feedback you’ve provided us with and we’ll certainly look into ensuring that we never repeat the same mistake twice. Our administration department is currently investigating this matter and we’ll provide you with feedback within 24-48 working hours regarding the premium that was deducted from your account.
After reading your review we’re appalled to hear about the experience you’ve had with us. Our employees are essentially apart of us as they spread the word of our unbeatable deals and service. From the bottom of our hearts, we sincerely apologise for any inconvenience we might have caused you. We appreciate the feedback you’ve provided us with and we’ll certainly look into ensuring that we never repeat the same mistake twice. Our administration department is currently investigating this matter and we’ll provide you with feedback within 24-48 working hours regarding the premium that was deducted from your account.