SM
Sam M
1 reviews | Active since Nov 2017
08 Aug 2022, 07:38
****MED BY THE UNLIMITED MEDICAL INSURANCE
I have been using The Unlimited Medical insurance more than 4years Ago,Now unable to take my kids for consultation, They say someone called and cancel beneficiaries which are my 3kids and wife somewhere end of may 2022,TO MY SUPRISE THEY HAVE DEBITED SAME AMOUNT EVEN THOUGH ACCORDING TO THEM ITS ONLY ME,STILL THEY HAVE DEBITED SAME AMOUNT,IS THIS HOW WE CUSTOMERS ARE BEING ****MED BY THIS COMPANIES
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The Unlimited's replyOfficial
08 Aug 2022, 14:43Hi Sam,
Thank you for taking our call earlier and for bringing this matter to our attention. May you kindly accept our sincere apology for the inconvenience caused to you. Please note that you may use the benefit according to the cover and send us the invoice if necessary. We’re currently investigating the matter with regards to your dependents not being visible on your policy and we’ll keep you updated as soon as we have feedback. We truly appreciate your patience whilst we attend to your query.
The Unlimited's reply08 Aug 2022, 14:43
Official
Hi Sam,
Thank you for taking our call earlier and for bringing this matter to our attention. May you kindly accept our sincere apology for the inconvenience caused to you. Please note that you may use the benefit according to the cover and send us the invoice if necessary. We’re currently investigating the matter with regards to your dependents not being visible on your policy and we’ll keep you updated as soon as we have feedback. We truly appreciate your patience whilst we attend to your query.