****med by The Unlimited

I had signed up after reviewing their prices and also after being encouraged by a friend. Signed up and paid premiums. After 2 successful premiums I was contacted and advised I could claim. I was excited and thought okay let's give it a go. A month after this call I decide to go ahead and read my contract, went through a painful process having to use an app and eventually receiving email confirmation to places I haven't heard of. I took a day from work to have the car assessed and drive around Goodwood trying to find the companies suggested. Eventually I gave up and after a week called in to advise. They sent me a link to a very unfriendly app and again nothing. After doin research if my own and new to the process I was recommended to Kwikfit Claremont who does work through them and clued up on what I can and cannot claim for. I send the papers nothing and then had to follow up with a call and since then I have had the worst service. They do not honor their contracts and wants to offer work on my front bumper that does not have a scratch. They refuse because they feel the paint is too light on my car yet it forms part of cosmetics. I m ow I can't claim for rust of which there is none on my bumper. But I can't claim for cosmetics. It has just been hell and think that they fool alot of people into thinking you can keep a hand on your vehicle but then they don't honor what they say.

I am disgusted and disappointed and think that they are nothing but a **** and willing to take your money as long as you do not claim.

I wonder if there are others with a similar experience. You should share

Disgusted I ever signing up and would never recommend them to anyone

Zee