SB
Sharon B
1 reviews | Active since Sept 2015
11 Mar 2021, 16:00
****!!! STAY AWAY!!!
They were very happy to sign me up but to call to update any information, they cannot find me on the system. Not even using my ID number! They act as if I'm the stupid one! But a debit order came off my bank account!!!
Helpful (0)
Replies (2)0
Replies (2)
The Unlimited's replyOfficial
11 Mar 2021, 18:21Hi Sharon,
We value you taking our call this afternoon. We understand that you're upset due to the misunderstanding, we can confirm that we have your details showing on our system. As per our telephonic conversation, we`ll call you back again tomorrow morning at 08:00AM to assist you with making updates to your policy. Once again, we're truly sorry for the inconvenience caused.
We value you taking our call this afternoon. We understand that you're upset due to the misunderstanding, we can confirm that we have your details showing on our system. As per our telephonic conversation, we`ll call you back again tomorrow morning at 08:00AM to assist you with making updates to your policy. Once again, we're truly sorry for the inconvenience caused.
The Unlimited's reply11 Mar 2021, 18:21
Official
Hi Sharon,
We value you taking our call this afternoon. We understand that you're upset due to the misunderstanding, we can confirm that we have your details showing on our system. As per our telephonic conversation, we`ll call you back again tomorrow morning at 08:00AM to assist you with making updates to your policy. Once again, we're truly sorry for the inconvenience caused.
We value you taking our call this afternoon. We understand that you're upset due to the misunderstanding, we can confirm that we have your details showing on our system. As per our telephonic conversation, we`ll call you back again tomorrow morning at 08:00AM to assist you with making updates to your policy. Once again, we're truly sorry for the inconvenience caused.
The Unlimited's replyOfficial
15 Mar 2021, 10:22Hi Sharon,
We`d like to apologise for the late response. We appreciate you taking our call on Friday and we're over joy that you've decided to keep your membership with us despite the terrible experience you've had with us. Your details were successfully update as per your request. Once again, we're sincerely sorry that you were never assisted the first time you called our customer line and we truly appreciate you bringing this matter to our attention as this will help us to improve our services.
We`d like to apologise for the late response. We appreciate you taking our call on Friday and we're over joy that you've decided to keep your membership with us despite the terrible experience you've had with us. Your details were successfully update as per your request. Once again, we're sincerely sorry that you were never assisted the first time you called our customer line and we truly appreciate you bringing this matter to our attention as this will help us to improve our services.
The Unlimited's reply15 Mar 2021, 10:22
Official
Hi Sharon,
We`d like to apologise for the late response. We appreciate you taking our call on Friday and we're over joy that you've decided to keep your membership with us despite the terrible experience you've had with us. Your details were successfully update as per your request. Once again, we're sincerely sorry that you were never assisted the first time you called our customer line and we truly appreciate you bringing this matter to our attention as this will help us to improve our services.
We`d like to apologise for the late response. We appreciate you taking our call on Friday and we're over joy that you've decided to keep your membership with us despite the terrible experience you've had with us. Your details were successfully update as per your request. Once again, we're sincerely sorry that you were never assisted the first time you called our customer line and we truly appreciate you bringing this matter to our attention as this will help us to improve our services.