NM
Nokuthula M
1 reviews | Active since Nov 2015
11 Mar 2021, 08:58
**** of a company
When you take a policy with them they don’t inform you of obtaining letter of authority once as the main member pass on. You try and reason with them they give you attitude. When my own mother took the cover they never mentioned anything to her and I was there listening to their conversation and now they changing the story coz they demand what they demanding
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The Unlimited's replyOfficial
11 Mar 2021, 15:37Hi Nokuthula,
We’d like to extend our heartfelt sympathies for the passing of your loved one. Our thoughts are with you, and we’re truly sorry for your loss. We recognize that it’s not easy to obtain a letter of authority. Please note that we require it if the main member was never married, this document is mandatory to enable us to finalise the claim. One of our team members did try contacting you today so that we could explain this to you and unfortunately, we were unable to get through to you. Please provide us with the most convenient time we can call and assist you.
We’d like to extend our heartfelt sympathies for the passing of your loved one. Our thoughts are with you, and we’re truly sorry for your loss. We recognize that it’s not easy to obtain a letter of authority. Please note that we require it if the main member was never married, this document is mandatory to enable us to finalise the claim. One of our team members did try contacting you today so that we could explain this to you and unfortunately, we were unable to get through to you. Please provide us with the most convenient time we can call and assist you.
The Unlimited's reply11 Mar 2021, 15:37
Official
Hi Nokuthula,
We’d like to extend our heartfelt sympathies for the passing of your loved one. Our thoughts are with you, and we’re truly sorry for your loss. We recognize that it’s not easy to obtain a letter of authority. Please note that we require it if the main member was never married, this document is mandatory to enable us to finalise the claim. One of our team members did try contacting you today so that we could explain this to you and unfortunately, we were unable to get through to you. Please provide us with the most convenient time we can call and assist you.
We’d like to extend our heartfelt sympathies for the passing of your loved one. Our thoughts are with you, and we’re truly sorry for your loss. We recognize that it’s not easy to obtain a letter of authority. Please note that we require it if the main member was never married, this document is mandatory to enable us to finalise the claim. One of our team members did try contacting you today so that we could explain this to you and unfortunately, we were unable to get through to you. Please provide us with the most convenient time we can call and assist you.