aM
amy M

1 reviews | Active since Sept 2020

21 Oct 2022, 14:37

**** just taking money

A person came to our school and marketed this as life insurance which was a lie it was gap insurance. I phoned that afternoon to cancel and they said they would remove me only to find out they have taken R299 from my pay slip. I'm furious. You are ******** and ***** how can you lie about being gap cover. I am disgusted. I will take legal action cause all of this was underhanded. I want my money back as I canceled this.

0
Replies (3)
The Unlimited
The Unlimited's reply22 Oct 2022, 10:32
Official
Hello Amy, 

Thank you for bringing this matter to our attention. We’re truly sorry for the bad experience that you’ve had with us. We aren’t a life insurance company, however, we have products that cover you for Death, Accident, Motor and Legal. A member from our team tried to call you and unfortunately the call went to voicemail. Please can you let us know when you're available to take our call so that we can assist you.
aM
amy M's update22 Oct 2022, 10:42
Reviewer Update
Thank you for your reply. I am available to talk. The shock was that it was gap cover and not life insurance and I had called to cancel so seeing it deducted on my pay slip is concerning
The Unlimited
The Unlimited's reply22 Oct 2022, 11:52
Official
Hello Amy, 

Thank you for getting back to us. We fully understand why you’re concerned, and we sincerely apologise for any trouble that we might’ve caused you. We’ll have an agent from our team give you a call shortly to assist you.