MK
Mlondolozi K
1 reviews | Active since Aug 2021
02 Aug 2021, 07:43
**** funeral policy
Last year July one of the family member died and she cover herself at unlimited insurance the didn't pay we submit the docs till now
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Replies (2)
The Unlimited's replyOfficial
02 Aug 2021, 12:08Hi Mlondolozi,
We understand how heartbreaking it is to lose a loved one and we hope that you can accept our deepest condolences for your loss. We’re keeping your family in our thoughts and prayers during this difficult time. Please note that we’re currently unable to finalise your claim as there are still outstanding documents. We sincerely apologise for not making you aware of this prior to you writing a review. Due to the information you provided us with over the phone, we’ll be contacting you again on Wednesday morning to find out whether you were able to retrieve the required medical records from the Umzikhulu clinic.
We understand how heartbreaking it is to lose a loved one and we hope that you can accept our deepest condolences for your loss. We’re keeping your family in our thoughts and prayers during this difficult time. Please note that we’re currently unable to finalise your claim as there are still outstanding documents. We sincerely apologise for not making you aware of this prior to you writing a review. Due to the information you provided us with over the phone, we’ll be contacting you again on Wednesday morning to find out whether you were able to retrieve the required medical records from the Umzikhulu clinic.
The Unlimited's reply02 Aug 2021, 12:08
Official
Hi Mlondolozi,
We understand how heartbreaking it is to lose a loved one and we hope that you can accept our deepest condolences for your loss. We’re keeping your family in our thoughts and prayers during this difficult time. Please note that we’re currently unable to finalise your claim as there are still outstanding documents. We sincerely apologise for not making you aware of this prior to you writing a review. Due to the information you provided us with over the phone, we’ll be contacting you again on Wednesday morning to find out whether you were able to retrieve the required medical records from the Umzikhulu clinic.
We understand how heartbreaking it is to lose a loved one and we hope that you can accept our deepest condolences for your loss. We’re keeping your family in our thoughts and prayers during this difficult time. Please note that we’re currently unable to finalise your claim as there are still outstanding documents. We sincerely apologise for not making you aware of this prior to you writing a review. Due to the information you provided us with over the phone, we’ll be contacting you again on Wednesday morning to find out whether you were able to retrieve the required medical records from the Umzikhulu clinic.
MK
Mlondolozi K's updateReviewer Update
02 Aug 2021, 12:10Yes they did
MK
Mlondolozi K's update02 Aug 2021, 12:10
Reviewer Update
Yes they did