GM
Gwendolyn M
1 reviews | Active since Sept 2017
03 Jun 2021, 10:32
**** do not believe this company. Can not get 1 Authorization to repair any of our vehicles.
Unfortunately after sending all photos, paper work as per there request. Years of paying premiums I still have not been able to get 1 Authorization from this company. Please don't be fooled by there sales pitch. Save your money & take dents out by a reputable honest company. Money thrown in the water. Refund Subscriptions paid The Unlimited & stop robbing people from there hard earned money. Hopefully this Message Wil STOP people from making the same decision as I did.
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Replies (3)0
Replies (3)
The Unlimited's replyOfficial
03 Jun 2021, 12:35Hi Gwen,
Thank you so much for raising this matter with us. We're so hurt to hear that you've struggled to get 1 authorisation from us after years of being a loyal member to our family and that you see us a dishonest company. Embedded in the DNA of who we are, we value integrity and being real at all times, we don't blame you for sharing your experience with us. Please accept our sincere apology for making you feel this way. We'd like the opportunity to look into your claim and ensure that we gain your trust back as we don't want any of our family members to have a bad impression that they're not in safe hands. A member from our auto claims department will give you a call today and assist you with your claim.
The Unlimited's reply03 Jun 2021, 12:35
Official
Hi Gwen,
Thank you so much for raising this matter with us. We're so hurt to hear that you've struggled to get 1 authorisation from us after years of being a loyal member to our family and that you see us a dishonest company. Embedded in the DNA of who we are, we value integrity and being real at all times, we don't blame you for sharing your experience with us. Please accept our sincere apology for making you feel this way. We'd like the opportunity to look into your claim and ensure that we gain your trust back as we don't want any of our family members to have a bad impression that they're not in safe hands. A member from our auto claims department will give you a call today and assist you with your claim.
GM
Gwendolyn M's updateReviewer Update
03 Jun 2021, 12:53Please understand I have had numerous "managers" phone to sort out with no luck. I can not come to any other conclusion. The App does not work, your technical team has tried numerous times with me talking me thru the whole process, only to get to the end & it does not go thru.
Then the company that designed the app kindly contacted me with also issues they could not fix. Never got back to me with any further solution.
I truely hope that you could salvage the situation. Many have tried but got no further.
Then the company that designed the app kindly contacted me with also issues they could not fix. Never got back to me with any further solution.
I truely hope that you could salvage the situation. Many have tried but got no further.
GM
Gwendolyn M's update03 Jun 2021, 12:53
Reviewer Update
Please understand I have had numerous "managers" phone to sort out with no luck. I can not come to any other conclusion. The App does not work, your technical team has tried numerous times with me talking me thru the whole process, only to get to the end & it does not go thru.
Then the company that designed the app kindly contacted me with also issues they could not fix. Never got back to me with any further solution.
I truely hope that you could salvage the situation. Many have tried but got no further.
Then the company that designed the app kindly contacted me with also issues they could not fix. Never got back to me with any further solution.
I truely hope that you could salvage the situation. Many have tried but got no further.
The Unlimited's replyOfficial
03 Jun 2021, 15:50Hi Gwen,
Thank you for taking our call today and for giving us the opportunity to assist you. As soon as we've received the quote we requested, we'll be able to assess your claim further. Once again, we're completely sorry for the unpleasant experience that you've had with us.
Thank you for taking our call today and for giving us the opportunity to assist you. As soon as we've received the quote we requested, we'll be able to assess your claim further. Once again, we're completely sorry for the unpleasant experience that you've had with us.
The Unlimited's reply03 Jun 2021, 15:50
Official
Hi Gwen,
Thank you for taking our call today and for giving us the opportunity to assist you. As soon as we've received the quote we requested, we'll be able to assess your claim further. Once again, we're completely sorry for the unpleasant experience that you've had with us.
Thank you for taking our call today and for giving us the opportunity to assist you. As soon as we've received the quote we requested, we'll be able to assess your claim further. Once again, we're completely sorry for the unpleasant experience that you've had with us.