LJ
Lelanie J
1 reviews | Active since Oct 2021
25 Oct 2021, 18:42
****!!!
I have not even agreed to anything. Still they debit my account... After I called them to make sure that I am not interested....
Helpful (0)
Replies (2)0
Replies (2)
The Unlimited's replyOfficial
25 Oct 2021, 19:10Hi Lelanie,
Thank you for making us aware of this matter. We can confirm that your policy was cancelled on the 18/10/2021. We sincerely apologise for debiting your account after you’ve cancelled your policy. We've requested a refund to be paid back into you account as you were debited in error. We'll provide you feedback tomorrow morning as soon as the payment has been processed.
Thank you for making us aware of this matter. We can confirm that your policy was cancelled on the 18/10/2021. We sincerely apologise for debiting your account after you’ve cancelled your policy. We've requested a refund to be paid back into you account as you were debited in error. We'll provide you feedback tomorrow morning as soon as the payment has been processed.
The Unlimited's reply25 Oct 2021, 19:10
Official
Hi Lelanie,
Thank you for making us aware of this matter. We can confirm that your policy was cancelled on the 18/10/2021. We sincerely apologise for debiting your account after you’ve cancelled your policy. We've requested a refund to be paid back into you account as you were debited in error. We'll provide you feedback tomorrow morning as soon as the payment has been processed.
Thank you for making us aware of this matter. We can confirm that your policy was cancelled on the 18/10/2021. We sincerely apologise for debiting your account after you’ve cancelled your policy. We've requested a refund to be paid back into you account as you were debited in error. We'll provide you feedback tomorrow morning as soon as the payment has been processed.
The Unlimited's replyOfficial
26 Oct 2021, 09:27Hi Lelanie,
We trust that you’re well on this Tuesday morning. Your refund has been processed and payment will reflect in your account within 24-48 hours. Once again, thank you for bringing this to our attention as it will help us to improve our services.
We trust that you’re well on this Tuesday morning. Your refund has been processed and payment will reflect in your account within 24-48 hours. Once again, thank you for bringing this to our attention as it will help us to improve our services.
The Unlimited's reply26 Oct 2021, 09:27
Official
Hi Lelanie,
We trust that you’re well on this Tuesday morning. Your refund has been processed and payment will reflect in your account within 24-48 hours. Once again, thank you for bringing this to our attention as it will help us to improve our services.
We trust that you’re well on this Tuesday morning. Your refund has been processed and payment will reflect in your account within 24-48 hours. Once again, thank you for bringing this to our attention as it will help us to improve our services.