kK
kevin K
1 reviews | Active since Jun 2016
28 Sept 2021, 18:30
************.
I first took my bukkie to get small dents removed from my back panels while my car was in for other repairs . The claim took so long that I could not keep my bukkie in the shop while they decide if they were gone to honor the claim, I eventually left it. A few months later I hit a curb and my tire needed replacing, was told to down load app and take photos, and also take to tiger wheel and tire and they did the same, also took photos and sent to claims, it's now 3 month later and I've inquired numerous times, but nothing has happened, so I stopped the debit order. Call center keeps u waiting for hours at a time.
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Replies (2)
The Unlimited's replyOfficial
28 Sept 2021, 19:50Hi Kevin
Thank you so much for reaching out to us. We’re deeply concerned to hear that you’ve been waiting for feedback on your claim for 3 months now. We’re looking to make every customer have a smooth and pain free claims experience We sincerely apologise for not living up to the expectation and that you had to wait on the line for the longest time to receive assistance. As a business that puts every member of our family first, we’d like to assist you with further with your claim and iron out all the wrinkles that we’ve made along the way. One of our team members will be giving you a call tomorrow morning to assist you.
Thank you so much for reaching out to us. We’re deeply concerned to hear that you’ve been waiting for feedback on your claim for 3 months now. We’re looking to make every customer have a smooth and pain free claims experience We sincerely apologise for not living up to the expectation and that you had to wait on the line for the longest time to receive assistance. As a business that puts every member of our family first, we’d like to assist you with further with your claim and iron out all the wrinkles that we’ve made along the way. One of our team members will be giving you a call tomorrow morning to assist you.
The Unlimited's reply28 Sept 2021, 19:50
Official
Hi Kevin
Thank you so much for reaching out to us. We’re deeply concerned to hear that you’ve been waiting for feedback on your claim for 3 months now. We’re looking to make every customer have a smooth and pain free claims experience We sincerely apologise for not living up to the expectation and that you had to wait on the line for the longest time to receive assistance. As a business that puts every member of our family first, we’d like to assist you with further with your claim and iron out all the wrinkles that we’ve made along the way. One of our team members will be giving you a call tomorrow morning to assist you.
Thank you so much for reaching out to us. We’re deeply concerned to hear that you’ve been waiting for feedback on your claim for 3 months now. We’re looking to make every customer have a smooth and pain free claims experience We sincerely apologise for not living up to the expectation and that you had to wait on the line for the longest time to receive assistance. As a business that puts every member of our family first, we’d like to assist you with further with your claim and iron out all the wrinkles that we’ve made along the way. One of our team members will be giving you a call tomorrow morning to assist you.
The Unlimited's replyOfficial
29 Sept 2021, 09:35Hi Kevin,
Thank you for taking our call today and for giving us the opportunity to assist you. Please send us pictures of all 4 of your tyres, where we can see the make and size as well. As soon as we receive these images we’ll assist you further with your claim.
Thank you for taking our call today and for giving us the opportunity to assist you. Please send us pictures of all 4 of your tyres, where we can see the make and size as well. As soon as we receive these images we’ll assist you further with your claim.
The Unlimited's reply29 Sept 2021, 09:35
Official
Hi Kevin,
Thank you for taking our call today and for giving us the opportunity to assist you. Please send us pictures of all 4 of your tyres, where we can see the make and size as well. As soon as we receive these images we’ll assist you further with your claim.
Thank you for taking our call today and for giving us the opportunity to assist you. Please send us pictures of all 4 of your tyres, where we can see the make and size as well. As soon as we receive these images we’ll assist you further with your claim.