1 reviews | Active since Jan 2020
********** - Seamless claims and refund process
Please be aware - Claims and refund process is an absolute nightmare. I lodged a complain on hellopeter about The Unlimited - I received a phone call from a representative of the company, who admitted that they are constantly improving the claims process by continuously updating their approved panel-beater lists. The approved panel-beaters list that was emailed to me to obtain quotes from had several panel-beaters on the list that were no longer associated with the company at the time I tried to obtain quotes. The quote I eventually managed to obtain from an approved panel-beater has consequently been removed from the approved panel-beater list. What a sad story and total waste of my time and money. During the call-back it was mentioned that an email would be sent to the customer care department to support/emphasize my email regarding a request for a refund. I have unfortunately not received ANY feedback since then. It is now more than a month ago.
We're not a **** but an Authorised Financial Services Provider and we have been in business since 1994. We're sorry to hear about your difficulty in trying to resolve the issue regarding your claim. We try our best to ensure all the members of our family feel supported and understood. We will give you a call shortly to urgently look into this matter.
We're not a **** but an Authorised Financial Services Provider and we have been in business since 1994. We're sorry to hear about your difficulty in trying to resolve the issue regarding your claim. We try our best to ensure all the members of our family feel supported and understood. We will give you a call shortly to urgently look into this matter.
Thank you for taking our call today. We're currently looking into your request and we will contact you in 24 to 48 working hours to provide you with feedback.
Thank you for taking our call today. We're currently looking into your request and we will contact you in 24 to 48 working hours to provide you with feedback.
We’ve been trying to contact you, and unfortunately we haven’t been able to reach you. As a valued member of our family, we would really like to help you. When you're available to talk, please pop us an inbox and we’ll give you a call as soon as possible.
We’ve been trying to contact you, and unfortunately we haven’t been able to reach you. As a valued member of our family, we would really like to help you. When you're available to talk, please pop us an inbox and we’ll give you a call as soon as possible.
Thank you for taking our call today and for offering us the opportunity to assist you with your query.
Thank you for taking our call today and for offering us the opportunity to assist you with your query.