DM
Desiree M
1 reviews | Active since Oct 2019
20 Dec 2019, 12:54
****!!!
My mother had a funeral cover with Unlimited Family, when she passed away, they say the funeral has lapsed without any explanation.
Whenever they contacted her on my cellphone, i asked is the policy behind, they said no, they just need to confirm something with my mother. When i asked my mother regarding the policy she said the policy is up to date, when i contacted them, they say it lapsed because she didn't pay...
But money was deducted in November by The Unlimited Family, how did it lapsed.
This is *****, because a person pay whole year then you need to find out you dont have a policy, it is very weird indeed.
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Replies (2)
The Unlimited's replyOfficial
20 Dec 2019, 17:03 Hi Desiree,
We’ve been trying to contact you to assist you on your query and unfortunately, have not been able to reach you. As a valued member of our family, we would really like to help you. When you are available to talk, please pop us a message below and we will give you a call.
We’ve been trying to contact you to assist you on your query and unfortunately, have not been able to reach you. As a valued member of our family, we would really like to help you. When you are available to talk, please pop us a message below and we will give you a call.
The Unlimited's reply20 Dec 2019, 17:03
Official
Hi Desiree,
We’ve been trying to contact you to assist you on your query and unfortunately, have not been able to reach you. As a valued member of our family, we would really like to help you. When you are available to talk, please pop us a message below and we will give you a call.
We’ve been trying to contact you to assist you on your query and unfortunately, have not been able to reach you. As a valued member of our family, we would really like to help you. When you are available to talk, please pop us a message below and we will give you a call.
The Unlimited's replyOfficial
27 Dec 2019, 20:44 Hi Desiree, We would really like to help you, however, we're still unable to get through to you. Please inbox us your alternative number so that we can help you.
The Unlimited's reply27 Dec 2019, 20:44
Official
Hi Desiree, We would really like to help you, however, we're still unable to get through to you. Please inbox us your alternative number so that we can help you.