Satisfied at last.

<p>My name is Karen. I'm sharing my experience because I see many bad recent experiences.</p> <p>I used to be with the Unlimited a good few years ago and my policy lapsed. I recently received a call from a sweet little lady offering me a Dignity for All policy. At first I lashed out at her badmouthing the company for my past experience. The lady listened to me and agreed which shocked me because the Unlimited world's staff usually shut you off when u complain. When I had nothing else to say to her she told me that she was aware of everything and that's why she was calling me. She explained the product and how she wants to be there for my family in future. I was very sceptical but decided to take the chance because the lady asked for an opportunity to put things right. I am happy to say that I already received my welcome pack which I never got in 2010. It seems as though the company has now employed people who actually care about us. I will only see at claim stage. Thank you Neliswa for showing me that you care. </p>