JN
Josiah N

1 reviews | Active since May 2022

31 May 2022, 09:52

Same problem as many people

I have the same problem as most people it seems. They just debited on my persal even though I didn't agree to their terms. I even sent a cancelation email to which they rep**** and assured me it was canceled. I still don't know why they still debit on a canceled account.

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Replies (1)
The Unlimited
The Unlimited's reply31 May 2022, 18:44
Official
 Hi Josiah,

Thank you for sharing your experience with us. We’re troubled to hear that you’re being debited even after you had requested to cancel with us, please accept our sincere apology for this. Kindly note that we’ve successfully cancelled your policy today and we’ll be sending you proof of cancellation first thing tomorrow morning so that you can share that information with your HR department, which will enable them to stop the deduction on their side. It’s sad to have you leaving our Unlimited family, we really wish you well. Don’t hesitate to reach out to us should you need any assistance. 

Best regards,