Rudeness

I have was contacted by a sales agent the was ver rude & abrupt. She failed to ask if it was a good time to speak to me. She kept advising me that because I was a previous customer with The Unlimited that I automatically qualify for a new upgraded product. <br> <br> I kept trying to advise her that her facts were wrong and that I had instructed to have my product canceled and it was now. She rudely cut me off and kept undermining me while I was trying to clarify the issue I had with your company before. I them adapted the same attitude and proceeded to speak to her in a sarcastic manner. To which she hung up the phone and has this Theresa lady contact me that refused to give me the sales agents name. <br> <br> I shall be laying a formal complaint with the Steph Bester about the poor quality I have received from this company.