TB
Tracy B
1 reviews | Active since Feb 2020
17 Aug 2022, 12:30
Robocalls
Spiteful, indeed, is the right word used to describe this company, who is ironically one of my client in a previous company. After being told politely (and the response was also equally polite) we are not keen, they put us on their robocalls list. Everyday, without fail, we are getting calls from their robocalls via different numbers. If I was rude, I can understand, it seems like I just had a stroke of bad luck and got one of their rogue agent. I was in the same industry and understand how hard the work nature is, but this is just uncalled for. Please check the number provided and track the conversation.
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Replies (3)0
Replies (3)
The Unlimited's replyOfficial
17 Aug 2022, 13:38Hi Tracy,
Thank you for bringing this to our attention. Firstly, we’d like to extend our most humble apologies for aggravating you in this way. Hearing that our agent was rude to you certainly doesn’t sit well with us. This incident will definitely be looked into, however, we just need a little more information from you. Kindly provide the date and time this call was made to you. Upon receiving the requested details, we’ll do a thorough assessment of the telephonic conversation between you and our co-worker. Feedback will be provided to you as soon as this matter has been investigated on our end. We’ve also requested that your contact number be added to our ‘Do Not Contact’ list to ensure that we never bombard you with calls again.
Thank you for bringing this to our attention. Firstly, we’d like to extend our most humble apologies for aggravating you in this way. Hearing that our agent was rude to you certainly doesn’t sit well with us. This incident will definitely be looked into, however, we just need a little more information from you. Kindly provide the date and time this call was made to you. Upon receiving the requested details, we’ll do a thorough assessment of the telephonic conversation between you and our co-worker. Feedback will be provided to you as soon as this matter has been investigated on our end. We’ve also requested that your contact number be added to our ‘Do Not Contact’ list to ensure that we never bombard you with calls again.
Best regards,
The Unlimited's reply17 Aug 2022, 13:38
Official
Hi Tracy,
Thank you for bringing this to our attention. Firstly, we’d like to extend our most humble apologies for aggravating you in this way. Hearing that our agent was rude to you certainly doesn’t sit well with us. This incident will definitely be looked into, however, we just need a little more information from you. Kindly provide the date and time this call was made to you. Upon receiving the requested details, we’ll do a thorough assessment of the telephonic conversation between you and our co-worker. Feedback will be provided to you as soon as this matter has been investigated on our end. We’ve also requested that your contact number be added to our ‘Do Not Contact’ list to ensure that we never bombard you with calls again.
Thank you for bringing this to our attention. Firstly, we’d like to extend our most humble apologies for aggravating you in this way. Hearing that our agent was rude to you certainly doesn’t sit well with us. This incident will definitely be looked into, however, we just need a little more information from you. Kindly provide the date and time this call was made to you. Upon receiving the requested details, we’ll do a thorough assessment of the telephonic conversation between you and our co-worker. Feedback will be provided to you as soon as this matter has been investigated on our end. We’ve also requested that your contact number be added to our ‘Do Not Contact’ list to ensure that we never bombard you with calls again.
Best regards,
TB
Tracy B's updateReviewer Update
23 Aug 2022, 11:30Hi there, thank you for the prompt response and for putting us on the DNC list. Unfortunately the conversation took place a few months ago and I only got around to tracing the number back to you when the robocalls got out of hand.
TB
Tracy B's update23 Aug 2022, 11:30
Reviewer Update
Hi there, thank you for the prompt response and for putting us on the DNC list. Unfortunately the conversation took place a few months ago and I only got around to tracing the number back to you when the robocalls got out of hand.
The Unlimited's replyOfficial
24 Aug 2022, 11:54Hi Tracy, Thank you for reaching out to us once again. We can confirm that your details have been added to our ‘Do Not Contact’ list. Once again we’re truly sorry for being a bother to you.
Best regards,
The Unlimited's reply24 Aug 2022, 11:54
Official
Hi Tracy, Thank you for reaching out to us once again. We can confirm that your details have been added to our ‘Do Not Contact’ list. Once again we’re truly sorry for being a bother to you.
Best regards,