NB
Nwabisa B
1 reviews | Active since Aug 2014
17 Dec 2020, 10:56
Respect and Empathy saves the day
Freddy thank you so much for your patience and understanding when lodging a complaint against one of your colleagues Chasen. You took the time out to listen and assured us that it will be dealt with. Please remain the calm and humble consultant that you were when we spoke to you and also treat other clients with the same respect, empathy and patience.
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The Unlimited's replyOfficial
17 Dec 2020, 16:56Hi Nwabisa,
We would like to firstly apologize for the unpleasant experience that you had with one of our team members as this is definitely not the service that we want our customers to receive. We're happy to hear that you were assisted by Freddy to your satisfaction. We will also be passing on the wonderful remarks to Freddy and the rest of the team.
We would like to firstly apologize for the unpleasant experience that you had with one of our team members as this is definitely not the service that we want our customers to receive. We're happy to hear that you were assisted by Freddy to your satisfaction. We will also be passing on the wonderful remarks to Freddy and the rest of the team.
The Unlimited's reply17 Dec 2020, 16:56
Official
Hi Nwabisa,
We would like to firstly apologize for the unpleasant experience that you had with one of our team members as this is definitely not the service that we want our customers to receive. We're happy to hear that you were assisted by Freddy to your satisfaction. We will also be passing on the wonderful remarks to Freddy and the rest of the team.
We would like to firstly apologize for the unpleasant experience that you had with one of our team members as this is definitely not the service that we want our customers to receive. We're happy to hear that you were assisted by Freddy to your satisfaction. We will also be passing on the wonderful remarks to Freddy and the rest of the team.