AT
Adivhaho T

1 reviews | Active since Dec 2022

12 Jan 2023, 14:15

Removing of account under profile

Good day

I have a problem with the unlimited company I opened the account on 2nd of February 2021 and cancelled it before the first debit order can take place now the problem is still appearing on my credit score which I don't understand why is still appearing? It really affect my account profile now,it seems as I have a lot of account under my name

Please remove your thing on my account my email address is *** and contact is ***

0
Replies (5)
The Unlimited
The Unlimited's reply12 Jan 2023, 15:19
Official
Hi Adivhaho,

Thank you so much for making us aware that you're having problems with your account. Kindly note that our policies run on a month-to-month basis, therefore your credit score shouldn't be affected by us. We've sent you an email with the information above that you can forward through to the credit bureau as you don't owe us anything. Should you need any further assistance, please feel free to contact us on ***.
The Unlimited
The Unlimited's reply12 Jan 2023, 19:56
Official
Hey Adivhaho,



Thank you for getting back to us. We’re currently looking into this matter, and we’ll get back to you with feedback before close of business tomorrow.

AT
Adivhaho T's update13 Jan 2023, 09:19
Reviewer Update
Thanks
The Unlimited
The Unlimited's reply13 Jan 2023, 19:11
Official
Hey Adivhaho, 



We trust that you’re doing well. Kindly note that we’ve sent a letter to the credit bureau to resolve this matter. If you find yourself facing the same issue, please provide the credit bureau with the reference number that we've inboxed you, and they'll get you sorted accordingly. Once again, we apologise for the trouble that you’ve experienced.

AT
Adivhaho T's update14 Jan 2023, 07:23
Reviewer Update
Thank you