AS
Anisha S

1 reviews | Active since Mar 2016

14 Apr 2016, 12:08

REJECTION OF CLAIMS

The Unlimited has given me countless difficulties on claims. <br> They stated cover for dentistry yet refused to compensate even a portion of my claim for an emergency root canal. <br> <br> August 2015, I got extremely ill due to severe back pain. My fiance rushed me to hospital. Understanding that the policy is not a medical aid, I had to pay. When I submitted the documentation to claim everything had been rejected. <br> <br> After being a loyal client and referring my entire family and network of colleges to The Unlimited, their incompetency forced me to the cancellation of my policy as well as others.<br> <br> A week back, The Unlimited phoned me offering their Heli Rescue service. It was an amazing deal yet I immediately refused. Their call agents mislead clients thinking that they will be entitled to various benefits yet cover none of them. I did not want to be left once again to pay medical bills The Unlimited presumed to cover.

0
Replies (2)
The Unlimited
The Unlimited's reply14 Apr 2016, 12:10
Official
Hello Anni.S,

We always appreciate the feedback, the good, the bad and even the ugly.
After all, it gives us an opportunity to make this right! You can be sure that we will follow up on your complaint and get back to you within 24 hours.
Take care, The Unlimited
AS
Anisha S's update09 May 2016, 10:47
Reviewer Update
Thank you for your response within 24 hours.