lM
lindy M
1 reviews | Active since Apr 2014
12 Mar 2021, 11:49
Rejected claim
I am not happy on how they handled my aunts claim. They rejected my aunts claim without any exclusions or a valid reason. This people are *****ing their clients, my aunt has been paying this policy for a very long time. I am taking this matter to the FSCA and Ombudsman
They took almost 3 months with the claim and giving us the run arounds instead of giving us straights answers. Now they have rejected the claim without any exclusion. I want to know what did her policy exclude and i want a full policy schedule.
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The Unlimited's replyOfficial
12 Mar 2021, 20:00Hi Lindy,
We understand that you’re unhappy with the final outcome for your aunt’s claim and that this has led to you having the worst impression about us. We’d like to sincerely apologize if the service she received from us during her claims process was inefficient.
We understand that you’re unhappy with the final outcome for your aunt’s claim and that this has led to you having the worst impression about us. We’d like to sincerely apologize if the service she received from us during her claims process was inefficient.
The Unlimited's reply12 Mar 2021, 20:00
Official
Hi Lindy,
We understand that you’re unhappy with the final outcome for your aunt’s claim and that this has led to you having the worst impression about us. We’d like to sincerely apologize if the service she received from us during her claims process was inefficient.
We understand that you’re unhappy with the final outcome for your aunt’s claim and that this has led to you having the worst impression about us. We’d like to sincerely apologize if the service she received from us during her claims process was inefficient.