1 reviews | Active since May 2016

11 Dec 2018, 10:42

Rejected Claim

Highly disappointed at the service offered. I submitted a claim to get 4 rims repaired only 2 could get approved because of the quarterly amount, now they don't want to cover other 2 because its pre existing. It takes over a week to do an investigation really. Just started my policy and already thinking of cancelling and looking where.

0
Replies (3)
The Unlimited
The Unlimited's reply11 Dec 2018, 14:40
Official
 Hi Sunil,                                                                                                                                        Thank you for bringing this matter to our attention. We are currently looking into this and we will provide you with feedback by 5pm today.  
The Unlimited
The Unlimited's reply11 Dec 2018, 16:48
Official
 Hi Sunil, Thanks for taking our call this afternoon. As explained, we’ve requested for the voice recording to be assessed and we will provide you with feedback in 24 hours. 
The Unlimited
The Unlimited's reply12 Dec 2018, 16:44
Official
Hi Sunil, 

Thank you for your time on the phone this afternoon and for giving us the opportunity to look into this matter. Your claim has been approved and this authorization has been emailed to you. 

If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.