SX
Sindisiwe X

1 reviews | Active since May 2021

10 Mar 2025, 12:07

Refund still not processed

Last week Thursday you said you will process my refund in 24-48 hours, I am still waiting, no communication at all from you guys.

0
Replies (5)
SX
Sindisiwe X's update10 Mar 2025, 12:34
Reviewer Update
You said 24-48 hours last week, now I have to wait another 48 hours again, you where so quick to take my Money and now delaying to return it. No, I want this processed by the end of business today, I am not going to allow you to mess me about. You have till the end of business today or else I will be taking this even further.
SX
Sindisiwe X's update10 Mar 2025, 12:41
Reviewer Update
I understand that its business hours, that I why I giving you till the end of day nothing further. I hope I wont have to write another review tomorrow to get a response from you.
The Unlimited
The Unlimited's reply10 Mar 2025, 12:45
Official
Please note your query is currently with the correct team and they are working on it, an update will be provided to you.
SX
Sindisiwe X's update11 Mar 2025, 11:43
Reviewer Update
Im still waiting for feedback, I said by the end of business yesterday, still no feedback!!! i need to follow you around, is this how this works, is this your customer service?
The Unlimited
The Unlimited's reply11 Mar 2025, 11:48
Official
Hi Sindisiwe.

Please note that we tried calling you yesterday, however, the person that answered the call informed us that we dialed the wrong number. Your refund has been processed today, and payment will reflect in your account in 24 - 48 working hours.