CJ
Cheslin J
1 reviews | Active since Jun 2016
03 Sept 2026, 10:16
Refund refusal
The unlimited company refuse to refund my money as my policy was cancelled 28 July 2026 and debited on 30 July 2026 Their excuse is its pass the debit order date on its against the National consumer rights.
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The Unlimited's replyOfficial
03 Sept 2026, 10:20Hi Cheslin.
We're sorry for any frustration this debit has caused. Your debit order had already been processed when the cancellation request was received. Please note that your complaint has been logged with the relevant team, and feedback will be provided in the next 24 to 48 working hours.
We're sorry for any frustration this debit has caused. Your debit order had already been processed when the cancellation request was received. Please note that your complaint has been logged with the relevant team, and feedback will be provided in the next 24 to 48 working hours.
The Unlimited's reply03 Sept 2026, 10:20
Official
Hi Cheslin.
We're sorry for any frustration this debit has caused. Your debit order had already been processed when the cancellation request was received. Please note that your complaint has been logged with the relevant team, and feedback will be provided in the next 24 to 48 working hours.
We're sorry for any frustration this debit has caused. Your debit order had already been processed when the cancellation request was received. Please note that your complaint has been logged with the relevant team, and feedback will be provided in the next 24 to 48 working hours.