MM
Makgoedi M
1 reviews | Active since Jan 2020
02 Oct 2025, 09:45
Refund for policy which i hinted not to be interested in anymore
****mer who doesnt know the meaning of treating customers fairly
Helpful (0)
Replies (5)0
Replies (5)
The Unlimited's replyOfficial
02 Oct 2025, 09:50Hi Makgoedi.
Thank you for reaching out to us. Please note that your 5-day cooling-off period expired on 20/9/2025. Our policies don't have a surrender value when you decide to cancel the policy and therefore, there's no refund due to you. However, you have cover with us until 24/10/2025.
Thank you for reaching out to us. Please note that your 5-day cooling-off period expired on 20/9/2025. Our policies don't have a surrender value when you decide to cancel the policy and therefore, there's no refund due to you. However, you have cover with us until 24/10/2025.
The Unlimited's reply02 Oct 2025, 09:50
Official
Hi Makgoedi.
Thank you for reaching out to us. Please note that your 5-day cooling-off period expired on 20/9/2025. Our policies don't have a surrender value when you decide to cancel the policy and therefore, there's no refund due to you. However, you have cover with us until 24/10/2025.
Thank you for reaching out to us. Please note that your 5-day cooling-off period expired on 20/9/2025. Our policies don't have a surrender value when you decide to cancel the policy and therefore, there's no refund due to you. However, you have cover with us until 24/10/2025.
MM
Makgoedi M's updateReviewer Update
02 Oct 2025, 10:15I have asked for recording... hoping to get it...i was told cooling off period is 15 days...and i told the agent am no longer interested in the policy, she did mnot even attempt to transfer me to cancellation...u can have that one premim but assured i will go on all platorms even on the streets to ensure people knows that unlimited is a **** insurance house...i havw a lot to chwck on that recording.
MM
Makgoedi M's update02 Oct 2025, 10:15
Reviewer Update
I have asked for recording... hoping to get it...i was told cooling off period is 15 days...and i told the agent am no longer interested in the policy, she did mnot even attempt to transfer me to cancellation...u can have that one premim but assured i will go on all platorms even on the streets to ensure people knows that unlimited is a **** insurance house...i havw a lot to chwck on that recording.
The Unlimited's replyOfficial
02 Oct 2025, 10:16Hi Makgoedi.
The recording was requested when you called in to cancel and you will receive it within 7 working days.
The recording was requested when you called in to cancel and you will receive it within 7 working days.
The Unlimited's reply02 Oct 2025, 10:16
Official
Hi Makgoedi.
The recording was requested when you called in to cancel and you will receive it within 7 working days.
The recording was requested when you called in to cancel and you will receive it within 7 working days.
MM
Makgoedi M's updateReviewer Update
02 Oct 2025, 10:20You people cant make a sale using ur own airtym bcos u looking for business and when i say am no longer interested u tell me i must buy airtym and call you instead of transfering me ryt away and cancelling.. The unlimited is nothung but a blood sucking insurance house and they dnt care about TCF - treating cuatomers fairly.
MM
Makgoedi M's update02 Oct 2025, 10:20
Reviewer Update
You people cant make a sale using ur own airtym bcos u looking for business and when i say am no longer interested u tell me i must buy airtym and call you instead of transfering me ryt away and cancelling.. The unlimited is nothung but a blood sucking insurance house and they dnt care about TCF - treating cuatomers fairly.
The Unlimited's replyOfficial
02 Oct 2025, 10:28Hi Makgoedi.
We're sorry that you feel this way. If you're dissatisfied with our services, you may lodge a formal complaint. Please see the process below:
We're sorry that you feel this way. If you're dissatisfied with our services, you may lodge a formal complaint. Please see the process below:
The Unlimited's reply02 Oct 2025, 10:28
Official
Hi Makgoedi.
We're sorry that you feel this way. If you're dissatisfied with our services, you may lodge a formal complaint. Please see the process below:
We're sorry that you feel this way. If you're dissatisfied with our services, you may lodge a formal complaint. Please see the process below: