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dvkrynauw D
1 reviews | Active since Feb 2017
26 Jun 2021, 17:51
Radio silence... No service... This is why our country is going down the drain
1 star... They dont deserve the star... No feedback no contact no assistance. I have logged a claim more than a month ago and yet they call me to rate their service.. Wait no its fpr the stupid sim card that I told them I do not want.... Cant rate service on the car side of the business.... I know why.... Everyone who has deals with them will agree
Helpful (0)
Replies (3)0
Replies (3)
The Unlimited's replyOfficial
26 Jun 2021, 20:01Hi De,
Thank you so much for sharing your claiming experience with us. We’re truly sorry that our communication with you regarding your claim has been inefficient. We’ve let you and ourselves down as this is far from the service that we want any of our customers to receive. Please note that our auto claims department is closed on weekends, however, we’ll make sure to contact you on Monday morning to provide you with feedback for your claim.
The Unlimited's reply26 Jun 2021, 20:01
Official
Hi De,
Thank you so much for sharing your claiming experience with us. We’re truly sorry that our communication with you regarding your claim has been inefficient. We’ve let you and ourselves down as this is far from the service that we want any of our customers to receive. Please note that our auto claims department is closed on weekends, however, we’ll make sure to contact you on Monday morning to provide you with feedback for your claim.
The Unlimited's replyOfficial
28 Jun 2021, 12:51Hi De,
Kindly note that we’ve been trying to get ahold of you and unfortunately, were unable to get through to you. Please may you tell us what time you’ll be available to take our call between now and 5:00PM. Alternatively, you can contact us via our customer care line
The Unlimited's reply28 Jun 2021, 12:51
Official
Hi De,
Kindly note that we’ve been trying to get ahold of you and unfortunately, were unable to get through to you. Please may you tell us what time you’ll be available to take our call between now and 5:00PM. Alternatively, you can contact us via our customer care line
dD
dvkrynauw D's updateReviewer Update
13 Sept 2021, 13:34Im done trying to call you. Contact me ASAP
dD
dvkrynauw D's update13 Sept 2021, 13:34
Reviewer Update
Im done trying to call you. Contact me ASAP