SZ
Serdon Z
1 reviews | Active since May 2016
15 Oct 2020, 06:06
Questionable Insurance Practices
On the 05th of October 2020 I lodged a complaint with THE UNLIMITED Head-Office regarding the atrocious service I had been subjected to pertaining to their insurance products. By the time of me penning this submission, which is now been more than a week later and I have not heard a single word from THE UNLIMITED whatsoever. I find this conduct indicative of the level of service perpetrated by the frontline or junior members of the company. I am profoundly disappointed with this bad service, as this is a Customer Service and Consumer Rights-issue. I need THE UNLIMITED Senior Management to remedy this situation in the interest of fair and equitable customer service.
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Replies (2)
The Unlimited's replyOfficial
15 Oct 2020, 08:39Hi Selby,
We appreciate you taking our call this morning. We’re very concerned to hear about the experience you’ve had with us and that your complaint hasn’t been addressed accordingly. We will go through the complaint as per your request and get back to you shortly.
We appreciate you taking our call this morning. We’re very concerned to hear about the experience you’ve had with us and that your complaint hasn’t been addressed accordingly. We will go through the complaint as per your request and get back to you shortly.
The Unlimited's reply15 Oct 2020, 08:39
Official
Hi Selby,
We appreciate you taking our call this morning. We’re very concerned to hear about the experience you’ve had with us and that your complaint hasn’t been addressed accordingly. We will go through the complaint as per your request and get back to you shortly.
We appreciate you taking our call this morning. We’re very concerned to hear about the experience you’ve had with us and that your complaint hasn’t been addressed accordingly. We will go through the complaint as per your request and get back to you shortly.
The Unlimited's replyOfficial
15 Oct 2020, 18:35Hi Selby,
Thank you for taking our call today and giving us the opportunity to assist you. As soon as we've received the outstanding documents, we will be able to continue with the assessment for your claim.
Thank you for taking our call today and giving us the opportunity to assist you. As soon as we've received the outstanding documents, we will be able to continue with the assessment for your claim.
The Unlimited's reply15 Oct 2020, 18:35
Official
Hi Selby,
Thank you for taking our call today and giving us the opportunity to assist you. As soon as we've received the outstanding documents, we will be able to continue with the assessment for your claim.
Thank you for taking our call today and giving us the opportunity to assist you. As soon as we've received the outstanding documents, we will be able to continue with the assessment for your claim.