jR
jasteel R

1 reviews | Active since May 2017

24 Oct 2025, 08:21

Providing wrong quotes

Do not trust this company!

Their warranty covers are a lie. They quote you the highest and when they call you they tell you that you qualify for the lowest with the highest premium. Then the agent will ask if you read the terms and conditions.

Other companies don't actually do this to customers. You guys are really a catch to lie to customers!

0
Replies (3)
The Unlimited
The Unlimited's reply24 Oct 2025, 08:25
Official
Hi Jasteel.

We're sad to hear that you've had an unpleasant claiming experience with us. Our team is here to help you. We've sent your complaint to the relevant team. You'll receive feedback withtin the next 24 working hours. 

  

Best regards,

jR
jasteel R's update27 Oct 2025, 16:57
Reviewer Update
Andrew from The Unlimited called me on the 24th Oct showing that he is busy working on my complaint.
He told me he will get back to me before the close of business, however 3 minutes after 5pm he sends an email saying that he is still working on my complaint and will respond on monday.

Today is Monday. I have emailed him before 9am asking him if there's any responses for me.
He never responded. It's 3 minutes to close of business today and still no response!

What pathetic service is this especially giving promises on call recordings and no show of interest !

Terrible service from a terrible company!
The Unlimited
The Unlimited's reply27 Oct 2025, 18:36
Official
Hi Jasteel,

Please accept our sincerest apologies for the delay. Andrew will reach out to you tomorrow during the course of the day with feedback, please look out for his call.

Best regards,