RA
Roscoe A

1 reviews | Active since Mar 2025

02 Sept 2025, 09:23

PRESSURED SALES TACTICS

Pathetic service, consultants walks around business areas looking for potential clients, then do a 10min presentation. Not giving people time to think or digest product. Then promises a confirmation call from offices to confirm everything, thereafter nothing happens. But then you get Whatsapp text stating that you are a member & your various benefits involved. I did inform the consultant on the day he approached me that i need to discuss with family before making my final decision. He said that is OK, as i will still receive the confirmation call from there offices within days. As they will also provide me with a debit order mandate for payments. That never happened! So i have came to my decision not to take on this product & should any monies be debited i will put a stop order on it immediately. I will also provide the name, surname & contact number of the consultant that approached me, if what he gave me is actually his real details.

0
Replies (23)
The Unlimited
The Unlimited's reply02 Sept 2025, 09:28
Official
Hi Roscoe.

 We’re truly sorry that your experience hasn’t met expectations. Please be assured that our team is committed to resolving this matter promptly. One of our specialists will be giving you a call today to assist.
RA
Roscoe A's update02 Sept 2025, 10:03
Reviewer Update
YESSSS & also a debit order of R219, went off from my account unauthorized.....what kind of business is this that does things without consent. I now see what the previous REVIEWER (Esethu) meant. PAY BACK THE UNAUTHORIZED MONEY TAKEN IMMEDIATELY....

The Unlimited
The Unlimited's reply02 Sept 2025, 10:05
Official
Hi Roscoe.

You will be assisted with everything as soon as a specialist gives you a call. 
The Unlimited
The Unlimited's reply02 Sept 2025, 12:55
Official
Hi Roscoe. 

We’ve been trying to contact you, but haven’t been able to get through. Please give us a call on ***for further assistance, or let us know when would be a good time to call you back. 

RA
Roscoe A's update02 Sept 2025, 13:02
Reviewer Update
I have been awaiting your call since 12:30, no calls came through on my number from you guys. As i thought you guys would not call me as you earlier indicated. From which number are you trying to call me? As i cannot see your contact number on the previous reply.
RA
Roscoe A's update02 Sept 2025, 13:04
Reviewer Update
my number is ***
RA
Roscoe A's update02 Sept 2025, 13:08
Reviewer Update
You can call me again at 14:00, prompt....this matter must be resolved today. As i will continue my pursuit on getting my monies back & even go to greater social media platforms to expose the running of the business & the consultants. I will also get the CGSO onboard with the matter as well. So treat this as a matter of extreme urgency!
RA
Roscoe A's update02 Sept 2025, 13:10
Reviewer Update
What number are you calling from, it could be that my phone is automatically rejecting it as spam. Which will probably be the case.

RA
Roscoe A's update02 Sept 2025, 13:10
Reviewer Update
The number you called me on that you say in your response is wrong. My number is ***
The Unlimited
The Unlimited's reply02 Sept 2025, 13:12
Official
Hi Roscoe. 

We'll call you at 2PM. Please send us an alternative number just in case we can't get through. If we still fail to reach you, please contact our customer care team as we're operational 24 hours every day. 
RA
Roscoe A's update02 Sept 2025, 13:22
Reviewer Update
I am not sure why you are calling me on the wrong number, but i get whatsapp text from you guys to my correct number.....very strange & convenient. Please urgently call on my correct number *** at 14:00 prompt today to resolve this matter.
The Unlimited
The Unlimited's reply02 Sept 2025, 13:25
Official
Hi Roscoe. 

It seems you blocked our number, hence we've been struggling to reach you on the number you provided above. Please send us another number that we can call at 2PM if we are still experiencing the same issue with ***. 
RA
Roscoe A's update02 Sept 2025, 13:30
Reviewer Update
if you are calling me from ***, it should not be blocked & even so you guys have never previously called me regarding UNLIMITED, so hence there would be no reason to list your number as spam, very very strange. My number *** is the only contact i have.
The Unlimited
The Unlimited's reply02 Sept 2025, 13:32
Official
Hi Roscoe. 

Call centre numbers are 087 and that's our number.
RA
Roscoe A's update02 Sept 2025, 14:02
Reviewer Update
Really now..... you guys are ridiculous! Why is it so convenient that whatever number you through out is always 1 different digit, like you said earlier you called me on *** instead of 86, but i get you guys whatsapp? And now you say you calling me from 087 number & confirming the *** also belongs to you guys, hence not even the UNLIMITED website gives a 087 contact number, only ***. Just another manner of ducking communication with clients. I know how this goes as i am also in the customer service industry. So your avoiding tactics is not uncommon.
RA
Roscoe A's update02 Sept 2025, 14:04
Reviewer Update
IT IS OFFICIALLY 14:00PM, & STILL NO CALL. I GUESS YOU GUYS ARE THINKING UP THE NEXT LINE OF EXCUSE.....

The Unlimited
The Unlimited's reply02 Sept 2025, 14:06
Official
Hi Roscoe. 

When we call out customers, we use 087 and when customers call our call centre they need to call our 086 number. Please note that *** was a capture error on our system and on your Hello Peter profile hence you were unreachable. Please answer our 087 number now so we can assist. 
The Unlimited
The Unlimited's reply02 Sept 2025, 14:13
Official
Hi Roscoe. 

We'd really like to help, however, your *** is not even ringing, which means we're blocked from calling you. Please contact our customer care team on *** for further assistance. 
RA
Roscoe A's update02 Sept 2025, 14:14
Reviewer Update
Now it is CLEAR to see, why your negative reviews surpass your positive reviews by more than 50% on HELLOPETER....
RA
Roscoe A's update03 Sept 2025, 11:29
Reviewer Update
So another day gone by & no calls received from you guys. Funny how yesterday you said that you are trying to call me to resolve the matter but apparently could not get through, but when the debit order was reversed i could quickly get an SMS from you all saying that i can still do a EFT payment to continue with the membership. I must say UNLIMITED service is pathetic. Herewith is the name of the so called consultant that approached me last week to convince me to join this ****, Neto Mahumane ***, even the contact number he gave to call your office for assistance is *** & not anything starting with 087 as you so kindly rep**** in your responses yesterday. I swear that should i ever see any of your consultants in our areas again in future, i will advise all people or businesses that they try & approach about their tactics, so that nothing comes from it for UNLIMITED. I also noticed that UNLIMITED gets bad reviews on a daily from people with the same issues, poor Micheal...latest bad review today 03/09/2025.I hope Esethu reversed her debit order that went off from her account as well, as that seems to be the only & quickest way to get your money back from you guys.
RA
Roscoe A's update03 Sept 2025, 11:34
Reviewer Update
WELL DONE MICHEAL, Lets bombard this ****MERS on all platforms. Now they telling people that they are outside of the cooling period & are not eligible for a refund. REVERSE THE DEBIT ORDER & STOP IT AT YOUR BANK SIR.
The Unlimited
The Unlimited's reply03 Sept 2025, 11:35
Official
Hi Roscoe. 

We've attempted calling you four times already, and you've been unreachable since you blocked our call centre number hence, we requested you contact customer service for further assistance. We'll assist you as soon as you give us a call, as we need to speak to you on a recorded line.  Please note that our customer care line is open 24 hours every day. 
RA
Roscoe A's update03 Sept 2025, 11:37
Reviewer Update
This company ask you to reply PRIVATELY, so that a greater audience cannot see your or their posts to cover their tracks, but i advise all complainants not to reply privately & reply PUBLICALLY, so that people can see what they are doing....