MB
Maleshwane B
1 reviews | Active since Jan 2015
25 Oct 2023, 09:48
Premium increases
I see there was an increase on the premiums but wasn't communicated to me. It was said an update was sent however it doesn't have premium increase on it. Please balance me
Helpful (0)
Replies (15)0
Replies (15)
The Unlimited's replyOfficial
25 Oct 2023, 11:25Hi Maleshwane,
Thank you so much for making us aware of this. Please inbox us your policy number so that we can have a look at your membership. You're a part of our family so we'll ensure that you're assisted efficiently.
Thank you so much for making us aware of this. Please inbox us your policy number so that we can have a look at your membership. You're a part of our family so we'll ensure that you're assisted efficiently.
The Unlimited's reply25 Oct 2023, 11:25
Official
Hi Maleshwane,
Thank you so much for making us aware of this. Please inbox us your policy number so that we can have a look at your membership. You're a part of our family so we'll ensure that you're assisted efficiently.
Thank you so much for making us aware of this. Please inbox us your policy number so that we can have a look at your membership. You're a part of our family so we'll ensure that you're assisted efficiently.
MB
Maleshwane B's updateReviewer Update
25 Oct 2023, 11:49TU***-2
MB
Maleshwane B's update25 Oct 2023, 11:49
Reviewer Update
TU***-2
MB
Maleshwane B's updateReviewer Update
25 Oct 2023, 11:51***
MB
Maleshwane B's update25 Oct 2023, 11:51
Reviewer Update
***
MB
Maleshwane B's updateReviewer Update
26 Oct 2023, 13:29Till today no response or feedback
MB
Maleshwane B's update26 Oct 2023, 13:29
Reviewer Update
Till today no response or feedback
The Unlimited's replyOfficial
26 Oct 2023, 13:53Hi Maleshwane,
We haven't forgotten about you. Your matter was escalated to the relevant department, and we'll provide feedback before the close of business tomorrow. Apologies for any inconvenience caused.
We haven't forgotten about you. Your matter was escalated to the relevant department, and we'll provide feedback before the close of business tomorrow. Apologies for any inconvenience caused.
The Unlimited's reply26 Oct 2023, 13:53
Official
Hi Maleshwane,
We haven't forgotten about you. Your matter was escalated to the relevant department, and we'll provide feedback before the close of business tomorrow. Apologies for any inconvenience caused.
We haven't forgotten about you. Your matter was escalated to the relevant department, and we'll provide feedback before the close of business tomorrow. Apologies for any inconvenience caused.
The Unlimited's replyOfficial
27 Oct 2023, 11:22 Hi Maleshwane.
We’re so sorry! We dropped the ball on something important by not communicating the recent price increase with you on your membership.
Our price increase takes place every year in September/October, and allows us to continue delivering quality products and services to you. There’s no excuse, we should have communicated in advance so that you can plan accordingly, and for that we’re sorry.
You can expect a letter from us in the next 48 hours, which tells you about your new price, and some of our awesome Cashback savings available to you.
We’re here to help, so if you have any questions or concerns, please call us at ***.
We appreciate you as a member of our #Unlimited family and we’ll continue working hard to do right by you.
We’re so sorry! We dropped the ball on something important by not communicating the recent price increase with you on your membership.
Our price increase takes place every year in September/October, and allows us to continue delivering quality products and services to you. There’s no excuse, we should have communicated in advance so that you can plan accordingly, and for that we’re sorry.
You can expect a letter from us in the next 48 hours, which tells you about your new price, and some of our awesome Cashback savings available to you.
We’re here to help, so if you have any questions or concerns, please call us at ***.
We appreciate you as a member of our #Unlimited family and we’ll continue working hard to do right by you.
The Unlimited's reply27 Oct 2023, 11:22
Official
Hi Maleshwane.
We’re so sorry! We dropped the ball on something important by not communicating the recent price increase with you on your membership.
Our price increase takes place every year in September/October, and allows us to continue delivering quality products and services to you. There’s no excuse, we should have communicated in advance so that you can plan accordingly, and for that we’re sorry.
You can expect a letter from us in the next 48 hours, which tells you about your new price, and some of our awesome Cashback savings available to you.
We’re here to help, so if you have any questions or concerns, please call us at ***.
We appreciate you as a member of our #Unlimited family and we’ll continue working hard to do right by you.
We’re so sorry! We dropped the ball on something important by not communicating the recent price increase with you on your membership.
Our price increase takes place every year in September/October, and allows us to continue delivering quality products and services to you. There’s no excuse, we should have communicated in advance so that you can plan accordingly, and for that we’re sorry.
You can expect a letter from us in the next 48 hours, which tells you about your new price, and some of our awesome Cashback savings available to you.
We’re here to help, so if you have any questions or concerns, please call us at ***.
We appreciate you as a member of our #Unlimited family and we’ll continue working hard to do right by you.
MB
Maleshwane B's updateReviewer Update
27 Oct 2023, 11:42Can I get a callback. There's things I don't understand and I just might rethink this policy
MB
Maleshwane B's update27 Oct 2023, 11:42
Reviewer Update
Can I get a callback. There's things I don't understand and I just might rethink this policy
The Unlimited's replyOfficial
27 Oct 2023, 13:48Hi Maleshwane.
A member from our team will contact you today and assist you.
A member from our team will contact you today and assist you.
The Unlimited's reply27 Oct 2023, 13:48
Official
Hi Maleshwane.
A member from our team will contact you today and assist you.
A member from our team will contact you today and assist you.
MB
Maleshwane B's updateReviewer Update
31 Oct 2023, 11:47I'm not happy nor satisfied. I sent an email on the 18th for assistance. I could've made an informed decision had I got a reply and you having sent the communication in time for the increase. Now a debit order has gone off for a policy I don't agree with. Please assist with reversing my money.
MB
Maleshwane B's update31 Oct 2023, 11:47
Reviewer Update
I'm not happy nor satisfied. I sent an email on the 18th for assistance. I could've made an informed decision had I got a reply and you having sent the communication in time for the increase. Now a debit order has gone off for a policy I don't agree with. Please assist with reversing my money.
The Unlimited's replyOfficial
31 Oct 2023, 13:34Hi Maleshwane,
We’re so sorry to have caused you frustration. A specialist will give you a call today to help you.
We’re so sorry to have caused you frustration. A specialist will give you a call today to help you.
The Unlimited's reply31 Oct 2023, 13:34
Official
Hi Maleshwane,
We’re so sorry to have caused you frustration. A specialist will give you a call today to help you.
We’re so sorry to have caused you frustration. A specialist will give you a call today to help you.
The Unlimited's replyOfficial
31 Oct 2023, 15:50 Hi Maleshwane,
We’ve been trying to contact you and unfortunately, we're unable to get through to you. When you’re available to talk, please send us a message below and we’ll give you a call.
We’ve been trying to contact you and unfortunately, we're unable to get through to you. When you’re available to talk, please send us a message below and we’ll give you a call.
The Unlimited's reply31 Oct 2023, 15:50
Official
Hi Maleshwane,
We’ve been trying to contact you and unfortunately, we're unable to get through to you. When you’re available to talk, please send us a message below and we’ll give you a call.
We’ve been trying to contact you and unfortunately, we're unable to get through to you. When you’re available to talk, please send us a message below and we’ll give you a call.
MB
Maleshwane B's updateReviewer Update
31 Oct 2023, 16:19I have no missed calls on both my numbers
MB
Maleshwane B's update31 Oct 2023, 16:19
Reviewer Update
I have no missed calls on both my numbers
The Unlimited's replyOfficial
01 Nov 2023, 10:32 Hi Maleshwane,
We tried both numbers yesterday, however, we couldn't reach you. We'll give you a call again today.
We tried both numbers yesterday, however, we couldn't reach you. We'll give you a call again today.
The Unlimited's reply01 Nov 2023, 10:32
Official
Hi Maleshwane,
We tried both numbers yesterday, however, we couldn't reach you. We'll give you a call again today.
We tried both numbers yesterday, however, we couldn't reach you. We'll give you a call again today.
MB
Maleshwane B's updateReviewer Update
01 Nov 2023, 10:48Like I mentioned before. I always have my phone on and on me. I have no record of missed calls
MB
Maleshwane B's update01 Nov 2023, 10:48
Reviewer Update
Like I mentioned before. I always have my phone on and on me. I have no record of missed calls
MB
Maleshwane B's updateReviewer Update
03 Nov 2023, 14:03I'm still waiting on my refund. Instead I get emails and sms for rewards.
MB
Maleshwane B's update03 Nov 2023, 14:03
Reviewer Update
I'm still waiting on my refund. Instead I get emails and sms for rewards.