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Paul M

1 reviews | Active since Jan 2014

10 Sept 2024, 11:59

PRE EXSISTING DAMAGES EXCUSE MUST FALL

I have been trying to claim on small scratch and dent policy since Mar and they have been using the same excuse "Pre existing damages". These guys are actually robbing me and hiding on paying claims on my car's damages

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Replies (4)
The Unlimited
The Unlimited's reply10 Sept 2024, 12:48
Official
Hi Paul.

We’re sorry that your experience hasn't been a good one. As a valued customer, you're part of our family, so our team is here to help and make this right for you. We'll be giving you a call shortly to assist you. 
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Paul M's update14 Sept 2024, 12:53
Reviewer Update
I knew you were just answering & as always never keep your promises. Its been 2 days and no feed bavk from your Team
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Paul M's update14 Sept 2024, 12:55
Reviewer Update
Actually 4 days afetr... #Professionalism rate so low
The Unlimited
The Unlimited's reply14 Sept 2024, 13:45
Official
Hi Paul.

Please accept our sincerest apology if no one called you from our claims department. We will give you a call on Monday morning.