MM
Mokhachane M

1 reviews | Active since Feb 2023

11 Jul 2024, 15:32

Poorest service ever

I have put in a claim 2 weeks ago and I was told to take my car to the dealership to have it assessed. they took photos as it was required then after a week I got a mail demanding that I should take the same photos and send of which I did. As I am writing this mail/message i am still waiting they are not making any contact with me

0
Replies (2)
The Unlimited
The Unlimited's reply12 Jul 2024, 08:32
Official
Hi Mokhachane.

We're sorry to hear that you haven't received feedback on your claim.  As a valued customer, you're part of our family, so our team is here to help. A claims specialist will reach out to you this morning. 
The Unlimited
The Unlimited's reply12 Jul 2024, 10:03
Official
Hi Mokhachane. 

Thanks for taking our call and for giving us the opportunity to take you through the claims process.