poor service they never got back

<p>im a client at the unlimited a while now and im starting to regret it .</p> <p>i have been to get a claim aproved for almost 4 weeks, i started the proces 2 weeks before i went on leave, still no approval , many phone calls and emails to sizwe and richard , i went to the 2 aproved panel beaters as they asked me to do, sizwe says the format of the documents are wrong, thats the format the aproved dealers send me sizwe and richard said 24 hours for aproval, the 24 hours are finished long time ago, the call centre is a mess,you get put thrue from one person to the other.</p> <p>i explained to sizwe and richard that my working hours dont allow me to go for inspection every 3 months as i work 12 hours a day and 255 hours a month and yes the claim aount is still just a maximum amount of R 3000 realy the service sucks ,or may be their aint any service you tell many emails and phone calls still no aproved cLAIM WHAT DONKEY GAME DO YOU PLAY WITHE THE CLIENTS?</p>