dM
dineo M
1 reviews | Active since Jan 2020
30 Jan 2020, 11:52
POOR SERVICE FROM THIS INSURANCE
What a disgrace and shameful service it's offers doesn't care which situation you faced at the time you need assistance,my mother has an unlimited policy her Husband passed on the 29th of November 2019 we submitted the claim to unlimited on the 24th of December even today no pay out has been made ,this is a **** ,she joined unlimited in 2015 they have been deducting money since then but when she claims she is being told to wait they will get back to her , she borrowed money to bury her husband but she can not pay it back to the owners due to what unlimited is doing to her .
Helpful (0)
Replies (3)0
Replies (3)
The Unlimited's replyOfficial
30 Jan 2020, 13:41Hi Dineo,
Please accept our sincere apologies on the passing of your mother’s husband. We understand that losing a loved one is not easy. Please inbox us your mother’s ID number and contact details so that we can assist her. Alternatively, you can email her details to ***.
Please accept our sincere apologies on the passing of your mother’s husband. We understand that losing a loved one is not easy. Please inbox us your mother’s ID number and contact details so that we can assist her. Alternatively, you can email her details to ***.
The Unlimited's reply30 Jan 2020, 13:41
Official
Hi Dineo,
Please accept our sincere apologies on the passing of your mother’s husband. We understand that losing a loved one is not easy. Please inbox us your mother’s ID number and contact details so that we can assist her. Alternatively, you can email her details to ***.
Please accept our sincere apologies on the passing of your mother’s husband. We understand that losing a loved one is not easy. Please inbox us your mother’s ID number and contact details so that we can assist her. Alternatively, you can email her details to ***.
The Unlimited's replyOfficial
31 Jan 2020, 13:45 Hi Dineo,
We’re truly sorry for the experience that your mother has had with us and we thank her for taking our call today. Your mother’s claim is under assessment and we will provide her with feedback in 24 to 48 working hours.
We’re truly sorry for the experience that your mother has had with us and we thank her for taking our call today. Your mother’s claim is under assessment and we will provide her with feedback in 24 to 48 working hours.
The Unlimited's reply31 Jan 2020, 13:45
Official
Hi Dineo,
We’re truly sorry for the experience that your mother has had with us and we thank her for taking our call today. Your mother’s claim is under assessment and we will provide her with feedback in 24 to 48 working hours.
We’re truly sorry for the experience that your mother has had with us and we thank her for taking our call today. Your mother’s claim is under assessment and we will provide her with feedback in 24 to 48 working hours.
The Unlimited's replyOfficial
03 Feb 2020, 16:25 Hi Dineo,
Thank you for taking our call today and for offering us the opportunity to provide you with the outcome of your claim.
Thank you for taking our call today and for offering us the opportunity to provide you with the outcome of your claim.
The Unlimited's reply03 Feb 2020, 16:25
Official
Hi Dineo,
Thank you for taking our call today and for offering us the opportunity to provide you with the outcome of your claim.
Thank you for taking our call today and for offering us the opportunity to provide you with the outcome of your claim.